The workplace is full of things people perceive in different ways. If the boss thinks you're a slacker for taking sick days or leaving early from time-to-time, it's up to you to make the situation right, even if it's not an easy task.

It takes more than just presenting the facts to get a point across. You also need to appeal to people's intellect and emotions by using your eyes, says Dale Klamfoth, vice president of Communispond Inc., a provider of communications coaching and training based in New York. When addressing a meeting, make everyone feel included by looking at each person in the room, one at a time, as you express your thoughts. When talking to one individual, look at the full face, including the eyes, then turn away to avoid causing discomfort. Watching the person's face also helps you understand what's being said.