The career of the average professional can often be better described
as "careers" -- jumps from sales to business development, from middle
management to the corner office. Often these moves are more a series of
happy accidents and unexpected opportunities than the result of a
clearly mapped-out career plan.
But what happens when the horizon is clear of opportunity or your
career has stalled and you feel it's time for a change: How can you take
charge of that change?
Two people who should know are Glendon Rowell and Alistair Lamont. Mr.
Rowell started his career nearly 40 years ago in the information
technology department of a New York publisher. That job led to another
in marketing, then into management. For more than 20 years however, he
has been a recruiter in Hong Kong and Manila, where he heads Boyden
Global Executive Search Ltd. Mr. Lamont's first career step was his
first business -- a scuba-diving school in Hereford, England. He
followed that up with work in sales and marketing before opening his own
London recruitment firm. Now he runs ID Coaching Ltd., a Hong Kong job
coaching company.
Messrs Rowell and Lamont give a laid-off reader advice on changing
career focus.
Q: I have worked in the financial services industry as a credit
analyst for five years and recently lost my job as a result of
restructuring. I am looking for opportunities to move into a mainstream
financial position at a large established bank or small boutique firm.
Not having worked at a large bank, I am finding it hard to sell myself to large institutions or to write
a resume that would sell my skills in a different industry. I'm also
open to finding a position outside the financial industry.
Any suggestions?
[Name Withheld]
Hong Kong
Be Realistic
First, be realistic -- it's an uphill battle trying to make a shift
between industries in a tight job market. Employers favor people with
proven experience in their industry, Mr. Rowell says. "I had a lawyer
approach me a few years back and say, 'I can't do this work anymore --
I'd like to get into marketing. Can you help me?' " Mr. Rowell says. "I
looked at him like he had two heads."
Recruiters are often viewed by job candidates as their advocate, but
remember -- recruiters work for client companies looking for new hires,
not the other way around. "If I presented this guy to my client for a
marketing job, they would have fired me," Mr. Rowell says.
Being laid-off doesn't help the situation. Although the break gives
you a chance to take your career in a new direction, you'll have to
convince prospective employers that your interest and aptitude are
suited to the position and are not just an effort to get a job, any job,
Mr. Lamont says.
Nonetheless, jumping into a new industry is exciting, and that
excitement can pay off if you can demonstrate that to an employer. "It's
enthusiasm that sells people when they're applying for a job," he says.
"Be prepared to take a pay cut and enter at a lower position," says
Mr. Lamont, who took a $40,000 a year cut when he became a recruiter.
Two years later he started his own recruitment company that earned more
than $745,000 a year. "It can pay off in the long run," he says.
Get Industry Advice
The first step is to make sure you want to make this move, Mr. Rowell
says. To get advice here, Mr. Rowell suggests going to an unlikely
source -- your former company. No one else knows your work better, and a
trusted former boss can give you an honest assessment of how your skills
may fit in a different position, he says. "Go back to your old employer
-- hopefully you left on good terms -- and talk to someone there about
the kind of position you're looking for, and ask how you would go about
finding that kind of work," he says. "Ask them how your previous work
matches what you want to do, and how it doesn't match."
Next, collar a friend or contact at a respected company in the
industry you want to break into and ask about their work, Mr. Lamont
says. What is their average day like? What are the largest problems
they've faced in the past year? How did they handle them?
Not only will this help you evaluate whether or not you are still
interested in that line of work, but it will prepare you to ask
intelligent questions if you get interviews at other companies.
Messrs Rowell and Lamont also recommend asking if it's possible to
spend time in the contact's office to get a feel for the work.
Identify Transferable Skills
There are times when headhunters present "out-of-the-box candidates"
for positions they are trying to fill. "A classic example is when we
were looking for the general manager of an insurance company," Mr. Rowell says. The
position had a sales and marketing focus, but the company wanted someone
with strong analytical skills to evaluate the variety of programs they
supplied to their customers. "So we looked at people from companies like
a Hewlett Packard or an IBM where you knew they had strong analytical
skills -- they didn't know the business, really weren't insurance
specialists, but they had the skills to do the job," he says. Eventually
a candidate with experience at IBM was chosen for the job. "There are
times when we mix and match people from different industries -- but the
key is their skills are transferable," he says.
Mr. Lamont asks clients to write down three major accomplishments of
the past year under three headings: situation, action taken and result.
The clients then write in details that will help prospective employers
see how their experience has prepared them for the new role.
For example, if you're a sales executive trying to get into
advertising, describe how you captured new clients and kept old
ones-important skills for either discipline, he says. Then enclose that
document with your resume. "That way you'll answer many of their
questions before they're asked," Mr. Lamont says.