On the face of it, Kate Digney's career change -- from
finance to fragrance -- was dramatic. The two fields, after all, don't appear to
have much in common.
But Ms. Digney, 30, says the move was not about turning off
one side of her brain and turning on the other. It was about finding a job that
would require her to use both.
"I really wanted something that would allow me to use my
analytical skills, but also be a bit more creative," she says. "Marketing is a
mix of those things."
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As global marketing manager for fragrance at Avon, Ms. Digney is responsible for the day-to-day development, design
and marketing of approximately eight new scents per year. Her path to the post, including a
b-school stint, reflects the surprising turns a career can take in corporate
business.
After graduating from Cambridge University in 1996, Ms.
Digney moved from her native London to Moscow to work as an analyst in equity
operations at investment bank Credit Suisse First Boston. She says she had been
interested in Russia since high school, when she studied the language with a
youthful dream of one day becoming a spy. But she gave up the hope when
communism fell. "There wasn't as much of a need for [spies] anymore," she says,
laughing. "I felt that it wouldn't be such a lucrative market."
In the beginning, she says, she enjoyed her work in Moscow.
"It was a dynamic market," she says. "And there was a lot of buzz at the firm."
But as a financial crisis erupted in Russia in 1998, Ms. Digney's job,
supervising trades, became less fun, she says. All around her, she says, people
were laid off.
Her work also became more mundane, she says, and she
realized that, although it was a good place to start, she didn't want to be in
finance forever. "I wasn't fulfilled," she says. "Being in back-office
operations was esoteric, and I wanted something more tangible."
She decided to explore her options by applying to U.S.
business schools. In 2000, she enrolled at Columbia in New York, which she felt
had a lot to offer international students and women.
Ms. Digney spent the summer after her first year in the
London office of a New York-based consulting firm, but she says she concluded
that the consulting lifestyle, with its extensive travel, wasn't for her. By the
time she got her master's degree in business administration in 2002, she says,
she decided to pursue a career in marketing. "I wanted to work with products,
things that I cared about," she says.
At first, the search was tough. Less than a year after
Sept. 11, it was a difficult time to find work, particularly in the New York
area.
The fact that she was not a U.S. citizen made it even
harder. "A lot of companies said that they weren't interested just because of
the visa issue," she says. "I cried a lot the summer after business school."
But she also persevered. She narrowed her search to retail
and beauty companies. She had long been interested in aesthetics, she says, and,
as a classics major in college, she had done her dissertation on classical art
and archaeology. Early on in her job search, she says, she ruled out retail,
however. "There weren't a lot of marketing positions," she says.
She also believed that the more focused her search, the
easier it would be to find a job. Her strategy was to do as many informational
interviews as possible to scout out opportunities and make connections. "If I
sent my resume to human resources, it would have been chucked in the bin," she
says.
Ms. Digney says she talked to approximately 20 people on
the phone to set up meetings. Employers questioned her interest, she says. "They
thought I had a great resume, but that it didn't match with what I wanted to
do," she says.
She kept on. She joined Cosmetic Executive Women, a trade
organization, and read up on the beauty industry. She also worked her b-school
connections, she says, which included a friend of a friend at Estee Lauder Cos.
Inc., who put her in touch with de Guise Vaillancourt, then executive director
for fragrance in the global marketing
department at Avon Products Inc.
Mr. Vaillancourt, now at Estee Lauder, says he agreed to an
informational interview with Ms. Digney, and
then referred her to his boss, the director for fragrance, and the company's
human-resources department. "She had zero experience in fragrance or marketing,"
Mr. Vaillancourt says. "But I look for someone who can think and solve
problems."
When Mr. Vaillancourt asked her about the Russian on her
resume, she told him about her childhood plan of becoming a spy. "That showed
creativity," he says. "It was revealing."
Since Avon is a global company, focused on more than 200
geographic markets, Mr. Vaillancourt says, he was also impressed with her
background. "She was aware of habits and customs beyond U.S. borders," he says.
"There aren't enough people in global positions like that."
In October 2002, Ms.
Digney got a temporary position as a consultant in the fragrance division of Avon. Her first project, she says, was to
develop a strategy for premium fragrances, which sell at or above $30 for a
1.7-oz. bottle.
Six months later, Ms. Digney secured a permanent spot as
associate marketing manager for fragrance. A year ago, she was promoted to global
marketing manager for fragrance and specialty bath. She works at Avon
headquarters near Rockefeller Center in midtown Manhattan.
Her most recent product launch, a premium fragrance and the
third in a trilogy called "Today, Tomorrow, Always," was the culmination of the
work she did when she started at the bottom of the totem pole. "It's been very
exciting to see products come to life and to get validation for them," she says
In 2005, "Today" -- the first of the series -- won a FiFi
Award from the Fragrance Foundation, the equivalent of an Oscar in the
international fragrance industry.
"When I first started at Avon, I was at the bottom of the
totem pole. Now I report to the director [for fragrance and specialty bath], who
has ultimate control over products," she says. "I've come a long way, and I
really do feel that I am making an impact on what I am doing."