They say money isn't everything, and that's true for many job
hunters. While it may seem intuitive that most are concerned with compensation,
it isn't always top of the list. Priorities change not only during a job, but
also over a career.
When "early career" workers -- those up to age 35 -- and
workers in their 40s have acquired skill sets and are deciding where they want
to settle for the long run, they often take a look around, says Steve
Gravenkemper, a consulting psychologist for workplace consultancy Plante & Moran
LLP of Southfield, Mich., and that's the point at which many companies lose
people in whom they have invested time and training.
A recent study conducted by consultancy Accenture Ltd. in 21
countries on six continents found challenging and interesting work topped the
list of employer characteristics that job candidates sought when considering a
new position. Rewards and compensation were a close second, and opportunity for
advancement third, followed closely by a company's long-term prospects. But
other popular concepts like corporate citizenship and workplace diversity were
at the bottom of the list of 15 qualities.
"There are basic needs: compensation, challenge. But once you
get employees in the door with these, they'll move on to looking for other
things" like working for a responsible company or one that encourages teamwork,
says John Campagnino, Accenture's global head of recruiting. "You need to offer
recruits a package with as many of these characteristics as possible. Priorities
shift over time."
Beyond entry level, the decision becomes complicated by more
responsibilities -- not just marriage and children, but also the time workers
have invested in honing their skills, where they have chosen to settle, and
long-term goals such as retirement benefits.
"There's a paradox," says Plante & Moran's Mr. Gravenkemper.
"At midcareer, people may realize how important job security is to them, and yet
job security may be an illusion. Workers used to go into a company knowing ...
that if they did a good job they would be employed for life. Now that's no
guarantee. They want to know 'What's in it for me?' "
He adds, "I was working for one company with a group of
high-potential employees...and one employee said, 'I'm so glad to see you -- I
never knew I was high-potential before.' It's often the strongest performers who
leave because they have the most options."
Maturing needs are why many alumni continue to utilize career
services, says Beverly Principal, assistant director for employment services at
Stanford University in Stanford, Calif., which offers students career counseling
for life.
Ms. Principal says she often sees former students who are
trying to make the transition from entry level to the next step, or to start
their own business. Five or six years after they start a career, "people may
have a family and want completely different things. They need help figuring out
the transition."
Lehigh University in Bethlehem, Pa., has two staffers dedicated
solely to helping alumni. "When the economy is good we see people looking to
make more drastic changes," says Donna Goldfeder, director of career services.
"When the economy is tight and things are scary" they will be more cautious
about such transitions.
Companies can retain workers they have invested in, she adds.
"Supervisors should show their appreciation, give compliments. It's really still
about the human touch. Are your workers happy?"