WHEN HI-TECH FEVER WAS at its height
in the United States, Asia followed right behind. Dotcoms spread
like wildfire, tech talent was madly fought for, valuations soared
and then crashed. But while the fairy tale has ended in tears and
job losses across the U.S. and now Europe, in Asia the lay-offs have
yet to materialize.
In February, U.S. imports fell by almost 20% from the month
before--the largest single drop recorded since the U.S. Department
of Commerce started tracking the data in 1982. That means many Asian
countries have seen their incomes plummet. Electronics exports to
the U.S. account for almost a quarter of Malaysia's GDP, while South
Korea racked up a $3 billion surplus in IT products last quarter.
But in spite of growing inventories and falling orders, companies in
the region haven't yet responded with the scale of redundancies now
sweeping the U.S., and Europe.
One of the main reasons for the softer landing in the region is
that labour simply takes up less of the overall cost pie, says Anand
Shankar, human-resources consultant at Hewitt Associates in
Singapore. As Western companies move to cut costs, they are shifting
as many operations as they can to Asia, either expanding their own
facilities or outsourcing manufacturing entirely, he says.
The effect has been to create more jobs in manufacturing centres
like China, India, Malaysia and Taiwan. "Wage costs as a
percentage of operational costs in Asia are much lower than in the
U.S.," says Shankar. "Why focus on lay-offs, which are
going to damage your reputation but aren't even going to have a big
impact on the bottom line?"
Mark Matthews, Standard & Poor's chief regional strategist,
says that cultural and legal barriers, together with different
corporate structures, have prevented Asian companies from turning to
quick-fix lay-offs. While labour markets have become more flexible
after the Asian financial crisis of 1997, many companies still have
a paternalistic attitude toward their employees. Strong labour
unions, like those in South Korea, and the traditional idea of a job
for life present further obstacles. Traditional family-run companies
in Asia also are far less worried about what their shareholders will
think, and are less likely to cite responsibility to shareholders as
a reason for anything, let alone labour cuts.
Even embattled IT multinationals, which are downsizing elsewhere,
aren't cutting jobs in Asia. In fact, many are expanding in the
region. Lucent recently opened a software facility in India while
announcing 10,000 lay-offs throughout the rest of the organization.
IBM is planning to hire 1,700 workers in India in the next year,
while Cisco still can't get enough workers in China.
India's software companies are keeping their staff on even as
their earnings plummet. The big three--Infosys, Wipro and Satyam--derive
more than 70% of their fast-falling revenues from the U.S., but none
has yet moved to cut its workforce, preferring instead to keep them
"sitting on the bench." Infosys's utilization rate fell to
67% in the first few months of this year. That means less than three
out of four employees have any work to do. According to Ramesh
Venkataraman, principal at management consultants McKinsey & Co.
in Bombay, companies are reluctant to let talented workers go in
case they have to scramble for hi-tech talent when the economy does
turn around.
Asia hasn't completely escaped the blood-letting that has
characterized the IT industry in the West. U.S. disk-drive maker
Seagate Technologies recently closed its factory in Penang, forcing
4,200 out of work. Singapore's Creative Technology, Taiwan's Acer,
Korea Telecom and Dacom of South Korea have all announced lay-offs.
But most of the cuts have been on a small scale--around 100 or 200
at a time--and have not had a wider impact on local economies.