Tom Miller sat looking at the fax he'd received from a major Texas
corporation that wanted to interview him again for its newly created
position of vice president of information. After a successful preliminary
meeting, the company's executive team had invited Mr. Miller, his wife and
daughter to spend a long weekend in Dallas. This trip would give the
Millers a chance to spend time with the company's top managers and their
families at their homes, plus visit a few well-known haunts (including the
CEO's backyard) known for Texas hospitality.
Mr. Miller had mixed feelings about the trip. He was enthusiastic about
the company and position, but he wasn't excited about the proposition of so
much conversation over food, especially with his wife and teenage daughter
in attendance.
Although he was used to talking regularly with top executives at his
present company, Mr. Miller was more comfortable meeting over charts and
graphs in a conference room than veal piccata at a fancy restaurant. He
didn't know if his dislike for talking business while eating came from his
small-town upbringing or his preference for conversing with computers more
than people, but it was a discomfort he couldn't ignore.
To complicate the situation, his spouse had her own career and wasn't a
good candidate for playing the role of "dutiful corporate wife." And his
daughter was an unknown quantity, who could be tremendously charming or a
female version of Beavis. Yet after hearing about the invitation, both
seemed intrigued by the opportunity to get to know the city, its lifestyle
and his potential company better. Filled with a combination of enthusiasm
and trepidation, Mr. Miller called the CEO to say he and his family would
be delighted to visit for a few days at the end of the month. His gambit
paid off, and he was rewarded with a great new job.
A Smart Policy
If you've received an invitation to interview at mealtime recently,
perhaps with your spouse and children in attendance, you're not alone.
Restaurant interviews appear to be a new trend, as more companies focus on
getting to know potential executives thoroughly before extending job
offers. They recognize it's a smart policy to see potential hires in a
social setting, while using the relaxed environment to sell their location
and work force with equal zeal.
Hiring managers say that interviewing candidates during breakfast,
lunch, dinner or a weekend barbecue is a good way to talk business while
keeping an eye on their dining partner's social savvy. The belief is that
one can tell a lot about a person by the way he or she eats.
Of course, humans have been eating their way to lasting relationships
since they started gathering in tribes. Breaking bread together has been
the catalyst for signing treaties, sealing deals, starting businesses and
solidifying teams for thousands of years. As the social lubricant that
greases the wheels of commerce, meals often provide the venue for
determining whether we get the job or the contract -- or not.
Consequently, whether you enthusiastically or reluctantly embrace the
agenda behind power lunching, you must accept it if you plan to be a player
in the economic game.
If you're in the position of unhappily eyeing a fax like Mr. Miller's,
here are some tips that should help get you (and your family) through
mealtime meetings with the savoir-faire of Miss Manners.
WHEN IN DOUBT, take a cue from your
host.
In a restaurant setting, when ordering an appetizer or dessert, or
choosing an appropriately priced entree, use your host as a guide. If he's
raving about the beefsteak tomato and mozzarella salad as a great start for
your meal, he's going to select an appetizer as well as an entree. If she's
ordering chicken and you've been salivating over the chateaubriand, choose
a less-expensive option. If he insists the waiter bring the dessert menu,
he wants you to have one, too.
Most hosts understand that their guests are looking to them for
guidance. In fact, you may want to evaluate your host's character based on
whether he or she helps you feel comfortable in a somewhat awkward
situation. Good hosts, as well as good bosses, recognize the value of a
supportive environment.
TO DRINK OR not to drink?
For the most part, mixed drinks at meals are a no-no. Yet the option to
order wine or beer can still be an issue. The best rule of thumb is that
when in doubt, don't. If you do, confine yourself to one round, or two at
the most if it's a long meal. The last thing you need is impaired judgment
or a hyperbolized sense of your knack for clever repartee.
Should your potential employer drink too much, discreetly suggest to a
restaurant employee that a cab is needed. It's not your responsibility to
take the interviewer's keys. He isn't your friend yet. And, given such
initial behavior, it's unlikely you'll want him to be.
AVOID EXOTIC or messy menu
choices.
Food should enhance your conversation, not detract from it. Select a
meal that doesn't require twirling, cracking, digging, sawing, picking or
finger licking, and avoid appetizers and entrees that splash, squirt, drip,
form viscous strings or roll around on your plate. Unless you've raised
lobster-eating to an art form so that your culinary ballet will enhance
your professional reputation, order the sole.
On the other hand, hamburgers and ribs at backyard barbecues are
inherently messy. Being nit-picky about getting greasy will only set you
apart from the crowd. Dig in and enjoy. If you aren't covered in sauce,
you'll look out of place.
DOWNPLAY dietary preferences.
Many professionals are vegetarians. Others may have allergies to certain
foods or want to maintain a low-fat diet. If your food options are limited,
keep your preferences low-key. Although you may be trying to avoid eating
more than 40 grams of fat per day, your breakfast companion doesn't need to
be privy to this information, nor do you want to make her feel guilty for
ordering bacon, eggs and home fries. Find something on the menu you can
eat, or quietly ask the waiter to substitute fruit for fries. Food martyrs
can be most unpleasant company.
BRUSH UP ON your table manners.
While we often ribbed my mother during large family dinners about being
more interested in the abundance of silverware than the quantity of food,
most siblings don't have a weekly drill on which utensils to use for what.
Some people acquire this information along the way. Others don't.
If you're befuddled by table etiquette, you're not alone. However, as
with our American system of law, ignorance of appropriate behavior is no
excuse. Should the thought of eating at a fine restaurant where fish forks
and finger bowls are de rigueur make you long for a can of soup and a big
spoon, take heart. There are numerous professionals who make their living
teaching adults how to master the intricacies of whether to use a spoon or
fork with English trifle. In fact, many companies will pay for you to learn
this information so you can close a deal at the Four Seasons with uncommon
aplomb. You might also read "Corporate Protocol: A Brief Case for Business
Etiquette" by Valerie Grant-Sokolosky.
WHAT ABOUT smoking?
Whatever your feelings about this controversial habit, the less said and
done the better. Never smoke unless your companion lights up first. If
you're an avid nonsmoker and your lunch partner asks for a table in the
smoking section, grin and bear it. If you're allergic to smoke and you'll
have a coughing/sneezing fit if seated among smokers, diplomatically
request a nonsmoking table, and watch the reaction of your host. If he
quickly acquiesces, your relationship may have a chance. If he's obviously
annoyed, he probably insists on a smoking environment at work as well.
Why Must I Interview Over Lunch?
Aside from the camaraderie dining lends to an occasion, two other
important issues also take place at the table. If you've been asked to
interview over food with one or more of your potential managers or
colleagues, you'll be evaluated on how you handle yourself in a social
situation.
Many positions require entertaining or deal-making away from the office.
Being a good negotiator isn't enough if you don't know how to conduct
yourself properly in a social setting. Your spouse also may have to play a
role in entertaining clients or accompanying you to conventions or
corporate meetings. Management wants to see that he or she will be active
in supporting your career and can hold his or her own in pleasant
conversation for several hours at dinner. While children don't rate such
careful scrutiny, there may be a perceived correlation between raising
well-behaved children and building an effective team.
If you think this thinly veiled excuse for running you and your family
through a social gauntlet is anachronistic and inappropriate, look for
employment elsewhere. But be prepared to severely limit your choices.
The other major issue during the meal is whether you and the
organization would be a good match. Employment, not the best steak in town,
is the real reason you're meeting. Before heading for the restaurant,
decide on the questions you need to ask and achievements you want to cover.
Should the conversation begin to wander from its original purpose,
referring to your pre-determined agenda will help you and your companion do
the work you both intended. Then, by the time you're lingering over coffee,
you'll have decided whether you want to frequent Arturo's once you're the
new marketing director.
A final note: Please ignore the previous paragraph if a non-American
asks you to dine with him or her. Executives from many other countries
believe that talking business during a meal is uncivilized. With a citizen
of the world, it's wise to confine your conversation to more general
subjects until you're back at the office. Otherwise, you may be labeled "an
ugly American."