When James Moore started his job search a year ago, he sought an executive-level
position in banking similar to the job as president and chief executive officer of a
community bank hed just left. His resume positioned him for this target audience
with the bold headline, "BANKING EXECUTIVE."
Although community banking is still a viable niche within the consolidating banking
industry, Mr. Moore found the job search more difficult than he expected. His applications
for other areas in banking, such as retail lending, for which he was well-qualified, also
received no response despite his impressive credentials.
Unfortunately, Mr. Moores experience is common. His resume lacked a strong
positioning statement. Without it, his document failed to communicate why it was on the
potential employers desk. Mr. Moores resume, like so many others, had become a
case of "mistaken identity" and was relegated to the bottom of the pile.
In his earlier career as an executive recruiter, Marty Weitzman, president of the New
York-based National Resume Writers Association, says he reviewed an average of 40
resumes a day. Given the high volume of resumes, candidates who used strong statements to
position themselves usually fared best, he says. "I needed to get a quick picture of
where a candidate would fit when his resume landed on my desk," says Mr. Weitzman, a
principal of Gilbert Career Resumes in New York. "Those resumes with strong
positioning statements definitely made it into the good pile."
Fran Leib, a recruiter with the search firm Able Careers in Maywood, N.J., agrees.
After candidates develop primary targets, she works with them to create secondary
positioning statements for opportunities they qualify for but may overlook initially. Says
Ms. Leib, "Having the wrong objective can cause the candidate to be rejected out of
hand."
The case for clear positioning is critical when distributing your resume through a mass
mailing to executive recruiters or electronic resume databases. A search query may result
in 15 to 20 matches, so your positioning statement should jump off the page, says Wayne
Gonyea, president of Online Solutions in Morrisonville, N.Y., who has developed an
Internet resume database.
When recruiting firms search electronic databases, they often print only information at
the beginning of your resume they see on the computer monitor, Mr. Gonyea says. This
amounts to about a third of your resumes first page, allowing no room for ambiguity.
Start Creating
Your strategic positioning statement should evolve from your self-assessment and
research to narrow your search goals. To achieve the desired impact, its content must be
well-defined and touch on what makes you most marketable to certain employer audiences.
When creating a statement that positions you for a particular target, consider
incorporating:
- your target field or industry
- desired company size
- position level
- your unique selling points
- position title
- your areas of expertise
For example, designations such as senior level, executive, director and administrator
can qualify you for a certain salary range.
Positioning statements take many forms. The most common are:
- traditional objectives,
- targeted headlines and
- summaries of qualifications.
When used correctly, your positioning statement can boost your options and communicate
a clear, strategic career focus to the potential employer.
These examples demonstrate how two senior managers effectively use two positioning
statements to pursue primary and secondary targets in their job searches.
Example 1
A branch manager with one of the nations largest retailers wanted to use his
operations background to transition into the corporate sector. Since his career has been
in retailing, he used a targeted headline and summary of qualifications along with a
key-word list and selected accomplishments to position himself as a strong operations
manager.
Primary Target
OPERATIONS MANAGEMENT
Senior manager with diversified business background offers proven
record of streamlining operating procedures. Credited with generating profits for troubled
operation...Areas of expertise include:
Customer Service/Forecasting/Inventory Control/Facility Management
Budgets/Purchasing/Training
Selected Accomplishments
- Increased income from operations to highest in national chain through cost-cutting
measures.
- Successful record of advancement from trainee to senior management within one
organization.
- Motivated and trained staff of sales associates to achieve highest sales revenue
nationwide.
The second version of his resume positions him for an executive job at a national
retailer. He uses a similar format but with content more relevant to this objective.
Secondary Target
RETAIL MANAGEMENT
Senior manager offers extensive experience in merchandising a product line,
buying and controlling inventory...Skilled in negotiating and making profitable purchasing
decisions...Proven record of branch management...Areas of expertise include:
Merchandising/Buying/Forecasting/Inventory Control
Advertising/Customer Service/Sales Training
Selected Accomplishments
- Motivated and trained staff of sales associates to achieve highest sales revenue
nationwide
- Exceeded corporate standard for unsampled inventory reduction by 3.5%
- Developed new merchandising strategies, using display space effectively to maximize
sales
Example 2
This corporate executive wanted to return to a senior management position with a large
corporation after a brief period of self-employment. In the first version of his resume,
he uses a traditional objective to emphasize an outstanding management record supported by
his entrepreneurial talents. An extensive key-word list highlights his management skills.
Primary target
OBJECTIVE
To join an organization where senior management experience and entrepreneurial
talents can maximize business operations.
QUALIFICATIONS
Outstanding record of developing innovative programs and managing
turnarounds...Promoted successively during 14 years at Fortune 500 company, reaching
position of senior general manager...Areas of expertise include:
| Operations |
Distribution/Systems |
Sales/Service |
| Plant Management |
Warehousing |
Sales Programs |
| Forecasting |
Inventory Control |
Technical Sales |
| Purchasing |
Systems Development |
Customer Service |
| Quality Control |
Packaging |
Order Processing |
| Pricing |
Reporting |
Marketing Plans |
| Strategic Planning |
Advertising Programs |
Trade Shows |
The second version aimed at start-up ventures took a bolder approach using targeted
headlines in combination with the same key-word list.
Secondary Target
ENTREPRENEUR/SENIOR MANAGER
Offering a record of accomplishment in developing successful start-up
operation...Promoted successively during 14 years in Fortune 500 corporation, reaching
position of senior general manager.
--Areas of Expertise-- |
| Operations |
Distribution/Systems |
Sales/Service |
| Plant Management |
Warehousing |
Sales Programs |
| Forecasting |
Inventory Control |
Technical Sales |
| Purchasing |
Systems Development |
Customer Service |
| Quality Control |
Packaging |
Order Processing |
| Pricing |
Reporting |
Marketing Plans |
| Strategic Planning |
Advertising Programs |
Trade Shows |
In both instances, these candidates left no room for "mistaken identity."
They had a clear idea of their target audience and highlighted their most relevant
background information.
You have more control over your resume presentation than other aspects of your job
hunt. With positioning statements, you can give your document greater impact and expand
your opportunities by telling readers immediately where you fit in.
-- Ms. Belen is managing director of the Job Search Specialist, a human resources
consulting firm in Fair Lawn, N.J.