Buy resume help on eBay? Some job hunters might balk at hiring a resume
writer
from the same place they'd seek that missing rookie for their baseball-card
collection. But more than a dozen resume writers are now offering their services
on eBay, and scores market their services elsewhere on the Internet.
Some professionals contend eBay sellers aren't qualified to do the job. But the Web does have its advantages. Unlike the Yellow Pages, for example,
the Web lets users compare prices and see samples of resume writers' work. Plus,
eBay sellers often use the site as a marketing vehicle to prospect for new
clients and so their prices can be a bargain for job hunters.
In December, Ron Johnson, 58, was the lone bidder on eBay for the
resume-writing services of Sean Colfer in St. Clairesville, Ohio. The price:
$39.95. Mr. Johnson says he needed help with his resume when he began seeking
consulting work, coming out of a three-year retirement after 30 years as
president of a meat-processing plant in Chicago.
The resume was completed in about three days. "I would have never even come
close to doing the job" Mr. Colfer did, says Mr. Johnson. He applied to three
jobs with his new resume and garnered three interviews. He was turned down for
two and is still waiting to hear about the third. He's also posted his resume on
Monster.com.
Mr. Colfer says he has been marketing his services on eBay for a year
and has sold to nearly 44 eBay customers, earning about $1,600 in gross sales.
He now begins his auctions at $29.95 and averages about two clients a week.
His "About Me" page on eBay links to his Web site, where visitors can view
samples of his work. They also can see he has a 100% eBay seller feedback
rating, which indicates the percentage of his eBay clients who were satisfied
doing business with him. Mr. Johnson says he chose Mr. Colfer after reviewing 10
other resume auctions because his listing suggested he took pride in his work.
Mr. Colfer runs CPM Professional Resume Services, which he began in 2002
after earning a bachelor's degree in business from Ohio University in 2001.
"EBay is almost a pro-bono service for exposure and future referrals to my
business," says Mr. Colfer. EBay clients are from across the U.S. and career
fields. "I've done resumes for forklift operators and bank presidents," he says.
He charges his "offline" clients an hourly rate of $35.
Other eBay sellers, such as Ed Wooller in Atlanta, are search professionals.
His own resume includes 25 years of experience as an executive recruiter. He
started selling resume-writing services on eBay in 2003, mostly working on the
weekends, since he still works full time as a recruiter. He says he sells
to about five customers a month, starting his auctions at $29 and charging $119
for "Buy It Now," an option allowing shoppers to skip the auction and make an
instant purchase. Mr. Wooller earns about $3,000 in gross annual sales.
For little or no charge, some resume writers on eBay provide other services,
such as cover letters or career coaching.
Bruce Degerdon, who sells resume services from his home in West Milford,
N.J., offers a range of extras. His auctions, which start at $45 and include a
"Buy It Now" option for $75, include list of interviewing tips and an hour of
career counseling by phone. Mr. Degerdon, who describes himself as semi-retired
after 35 years in business administration and management, gives clients up to a
month to request resume revisions at no charge.
Most eBay sellers advertise prices that are far less than other
resume-writing businesses. A recent search on the site turned up a list of
auctions starting at between $9.99 and $150. Several eBay sellers interviewed
say they'll do resumes for all levels of job seeker. Still, it's wise to check
whether an individual resume writer has written resumes like yours before.
Monster.com charges $335 for an executive-level resume, and $179 or $239 for
a professional and mid-career resume, depending on whether you want a standard,
scannable or a text-based format (the latter is suitable for e-mailing). Resume
writers certified by the Professional Association of Resume Writers & Career Coaches in St.
Petersburg, Fla., typically charge between $300 and $600 to produce an executive
resume and $200 to $400 for a document for a midlevel professional, says Frank
Fox, executive director of the organization. (CareerJournal.com partners with
Career Development Services Inc., a Rochester, N.Y., nonprofit that offers,
among other things, a resume-evaluation and development service for $79, which
includes a career-counselor review and 30-minute phone session.)
Brian McCullough, chief executive officer of New York-based resumewriters.com,
an online network of certified resume writers, is skeptical of eBay sellers who
market resume-writing services. "Anyone can sign up tomorrow with no
qualifications and put him or herself out there," he says. "Large, established
[resume-services] companies on the Internet tend to work only with credentialed
professionals they know by reputation." His firm charges $149.99 for resumes
from job hunters at all experience levels and promises a rewrite if your resume
doesn't attract at least one job interview within 30 days.
Mr. Fox recommends job hunters check for the following when hiring resume
help: examples of resumes written for other customers, client references and
certification from and membership in a resume-writing association. He declines
to comment on resume services sold on eBay, explaining that he hasn't reviewed
their listings.
The Web sites of the Professional Association of Resume Writers & Career
Coaches and the National
Resume Writers' Association list their certified resume writers and their
contact information. These directories include links to members' individual Web
sites where visitors often can view "before and after" samples of their work.
Just by looking at these, you can glean some general ideas about how to best
present your credentials if, say, you're a student, a financial professional,
career changer or other typical client.