With e-mail, overnight mail, faxes, pagers and other communication techniques, job
hunting has become increasingly fast paced and focused. So can a low-tech, broadly aimed
tactic like a direct-mail campaign still help you to find a job?
Many job hunters who ask this question may be told that it wont help. But
dont be too hasty to eliminate this strategy. If your objective is to find a new
position as quickly as possible, why not use every available tool or technique to complete
the process and move on with your career?
Consider a human-resources executive in Atlanta who was laid off following an
acquisition and needed to find a new job quickly. He composed a marketing letter
describing his skills and accomplishments and mailed it to 1,200 companies. Within three
weeks, he had received 21 positive responses. Within two months, he had generated three
offers for viable jobs. He recently accepted one of them and is now vice president of
human resources for an Atlanta-based manufacturer.
Very simply, an employer cant extend a job offer unless it knows you exist and
are seeking a new opportunity. At its most basic, a direct-mail campaign is targeted
advertising with you as the product.
Molly ODea, a sales and marketing executive formerly with Xerox Corp. in Florida,
says direct mail works particularly well for job seekers because its based on proven
marketing principles. "In marketing, theres a formula that very much applies to
a job search and particularly, the direct-mail effort," she says. "Its
awareness yields consideration which drives orders or the hit rate. " Her
own direct-mail campaign led to her new job as a regional sales executive in Atlanta for a
national office products firm.
Necessary Elements
The two most important elements of an effective direct-mail campaign are:
- A targeted database of prospective companies, and
- A marketing or broadcast letter that showcases and quantifies your major
accomplishments.
The database should be oriented to your skills, interests and location preference. Such
lists are available from a variety of sources, or you can build your own using business
reference books at a local library.
Your database also should include the name of the appropriate hiring manager at each
company, not the human-resources executive. Finance executives should target the director
or vice president of finance, manufacturing engineers should write to the plant manager or
vice president of operations, and so on.
The letters should be personally addressed using the individuals full name and
title, never "Dear Sir or Madam."
A well-constructed broadcast or marketing letter should convey your interest in and
establish your suitability for a particular position, explain what you accomplished in
similar positions and include a "call to action" or statement telling the reader
what to do next. The letter also must be brief and take a minute or less to read.
This document may require considerable editing and rewriting, but the results will be
worth it, says Dennis White, vice president of quality for Joy Mining Machinery in
Pittsburgh.
"The direct-mail approach using a one-page broadcast letter will achieve excellent
results," he says. "In most cases it will be viewed as a brief, well-written
resume and will be read by your target executive."
Four Critical Paragraphs
To create a simple, concise document that sends a clear message, use this format:
First paragraph. State your objective, not in terms of a specific title, but by
identifying a general preference. For instance, say that youre seeking "a
senior-level finance position," preferably as director or vice president of finance.
Second paragraph. This should substantiate and reinforce your objective. Identify
the last two positions that you held and your employers and briefly describe your
responsibilities. If you had many different responsibilities or positions but only one
corresponds to your objective, then discuss only that position. Remember, your letter must
be focused tightly on the job you want.
Third paragraph. Mention five to seven accomplishments, all quantified, in a list
of bulleted items. Write one to two sentences for each. Briefly describing what you did to
achieve each accomplishment can be effective.
Last paragraph. Write a short closing with a call to action. I suggest inviting
readers to call you if theyre interested. Dont say youll follow up on
your letter with a phone call. If a recipient isnt interested in you, making a
personal follow-up call wont change anything except make you more discouraged. (See
the accompanying letter for an example of a well-written marketing
document.)
One effective attention-getter is to tailor your letter to the needs of specific
companies, says Nancy Hutter, a partner with Career Strategies International, a career
consulting and personal marketing company in White Plains, N.Y.
"The most effective direct-marketing letters are those that are a little out of
the ordinary," she says. "The most powerful letters are ones where you really
hit the reader where they live by mentioning a need or something you have done that solves
a business problem. You want to tantalize the reader and generate curiosity so that a
reader wants to call and perhaps meet with you. Its a creative letter [that] goes
without a resume."
Typical Results
Should you mail a cover letter and resume instead of a single broadcast letter?
Informal surveys show that one-page marketing letters usually reach hiring managers more
often than cover letters sent with resumes. Many busy executives have programmed
"gatekeepers" to send cover letters and resumes to the human-resources
department, but a personal letter generally is forwarded to the boss.
A well-conceived and executed direct-mail campaign should generate a 1% to 3% response
rate. You should plan on mailing a minimum of 1,000 letters, which probably will generate
10 to 30 leads. Some people might balk at sending so many letters but direct-marketing is
a numbers game: the greater your exposure, the more activity youll generate.
With luck, your letter will arrive after the company has identified a staffing need but
hasnt advertised it yet, says Harvey Brickley, president of Corporate Transition
Solutions, an Atlanta outplacement firm.
"In these cases, theres an advantage for both parties," he says.
"The candidate has less competition, and the company has lower recruiting
expenses."
You should receive most of your positive responses within three weeks of your mailing.
This moves your job search quickly to the interviewing stage.
Think of your universe of prospective employers as a haystack. At any given point,
there are a different number of needles, or jobs, in the haystack. You need to find the
needles quickly since theyre always disappearing and rematerializing. Networking is
like standing in front of the haystack and pulling off straw one piece at a time. Direct
mail is like blowing the haystack away, leaving just the needles. Dont overlook this
powerful tool for uncovering unadvertised job opportunities in the so-called
"hidden" job market.
-- Mr. Ferrel is president of Career Marketing
Consultants Inc. in Roswell, Ga.
Sara Jane Smith
555 Lake Ridge Place
Big City, Georgia 30606
Phone (678) 555-1234
Sept. 15, 1998
Mr. John Q. Nelson, President
Acme Office Products
1234 Main Street
Lake City, Ill. 60004
Dear Mr. Nelson:
As a recognized leader in field sales management, I built and led a sales district that
achieved 26% revenue growth in 1996.
I have successfully implemented strategies for improving sales performance and
productivity and managed direct sales organizations and alternative channels. In my most
recent position as manager of sales operations-central Florida for XYZ Corp., and in prior
positions including branch manager, district sales and district marketing manager and
national/key account manager, I have:
- Achieved best performer status either regionally or nationally in every position from
1987 to 1997.
- Led a business unit generating $27 million in new equipment sales, creating annual
business plans and establishing revenue growth objectives and strategies.
- Increased sales productivity 10% to 20% with a turnover rate of less than 10%, while
achieving benchmark customer satisfaction ratings.
- As district sales manager, achieved 32% and 20% year-over-year revenue growth in 1993
and 1994.
- In 1993 and 1994, installed the highest number of centralized office systems nationally,
with the highest productivity per sales rep in the Southeast region.
- In 1990, named #1 district sales manager in the nation.
- Experienced in marketing to federal government accounts, securing the largest systems
product order in XYZs history. Named #1 national account sales manager-federal
government region.
A proactive builder of successful organizations that exceed profit objectives and meet
changing customer needs, I not only create and implement effective strategies, but I also
get results. I have demonstrated success in consultative selling and executive-level
relationship building in both the private and public sectors.
If youre interested in increasing your sales and business unit profitability, I
know I can do the job. Please call me to discuss your companys needs and
opportunities. Thank you for your time and consideration.
Sincerely,
Sara Jane Smith