When AMRE Inc., a home-improvement licensee in Dallas, went out of business in 1996,
Mac Martirossian, vice president of operations, was terminated along with four other key
executives.
Throughout his 20-year career, Mr. Martirossian had been a high achiever. Born in
Armenia and educated in the U.S., he earned his CPA in 1978 and was a dedicated,
high-energy performer. He started his career in public accounting, progressed to become a
chief financial officer in the private sector, then switched to operations. When AMRE
decided to close, he helped orchestrate its shutdown and the departure of 3,000 employees.
Now, for the first time, he was without a position.
Devastated by his termination and anxious about his future, he became angry about his
plight. Next, he was filled with self-doubt, wondering if hed done enough to save
the company, let alone his job.
Mr. Martirossian knew that both these emotions, if allowed to continue, would hinder
his job search. He reminded himself that having a positive outlook and drive had propelled
him in the past and would do so again. Resetting his attitude to "optimistic,"
he shifted gears and focused on his goal of finding a new position. He concentrated on
making the effort to succeed and reach his objective. Fear, anger, anxiety and other
considerations became inconsequential.
In less than four months, he landed a senior marketing management position in Dallas
with Howard Schultz & Associates Inc., an international financial services firm
operating in 15 countries on four continents. Within a few months of being hired, he was
promoted to senior vice president of worldwide business development.
Mentally In Charge
Accomplished professionals understand the impact of their thoughts and attitudes. Like
Mr. Martirossian, they concentrate on the outcome they want, assume theyre
responsible for reaching their objectives and minimize or overcome barriers to their
goals.
But many people assume that external factors control what happens to them. The term locus
of control describes the orientation you believe is responsible for the outcome of
events in your life. Those with an external locus of control believe the economy,
government, employer, friends, enemies or another external factor determines their
destinies.
If you believe that your life and its inevitable ups and downs are controlled by
outside events and forces, youll see no point in trying to manage it. Some
indicators that someone believes in an external locus of control are expressions of:
- blame ("He, she, they or it did this to me")
- weaknesses ("I cant")
- rigidity ("Thats the way Ive always been")
- belief in fate or chance ("Ive never had the chance to...")
- wishful thinking ("If I hadnt done that, things would be fine").
If you believe you have control over your destiny (internal locus of control),
youll take responsibility for managing it. Internally focused individuals perceive
that positive or negative events result from their own actions. They expect a certain
event or outcome to materialize based on their personal effort or thoughts.
Examples of statements you might expect to hear from internally focused individuals
include: "Yes, Im lucky, because I work hard at making my own luck,"
"My job is fun and rewarding because I look for the good in it" or "If
its going to be, its up to me."
Most successful people have an internal locus of control. They accept their own
creative powers. They recognize and take personal responsibility for what happens to them.
A State of Mind
Lou Smith, a real-estate agent in Dallas for more than 40 years, practices this
philosophy and notes its effect -- or lack of it -- in other professionals.
"I had associates who experienced their best business performance during the worst
economic times and others who couldnt make a sale in the best of times," she
says. "Its all a state of mind."
Ms. Smith graduated from the "school of hard knocks," leaving formal
education early to work and start a family. She began her career in real estate in 1950 in
eastern Montana. After several years of success, she began studying the power of the human
mind.
She shared her findings with others, conducting classes on the subject. Eventually, she
landed a federal grant to start Recreating Your Future, an institute in Dallas that worked
with unemployed professionals. Ms. Smith, who has since closed the school, focused on
enhancing their personal selling and job-search skills, emphasizing how to creatively use
the mind.
Ms. Smith teaches people to create the job they really want by first mentally
envisioning it. Once you know how a job will look when youre actually working in it,
finding it in the becomes much easier, she says.
Programming Yourself
As you approach the job market, your mental frame of reference is a key factor in your
success. Its important to learn and apply the tactics of job searching, such as
conducting research on the Internet, writing a new resume, creating tailored cover
letters, setting networking goals and interviewing assertively. But if you pay as much
attention to your attitude, you may be more effective. The quality and quantity of
opportunities you uncover are related to your perspective and your behavior.
Consider a geophysicist who sought outplacement assistance after his job was eliminated
at a major energy company in North Texas. He expected hed have to take a significant
pay cut to find a new position because, after 20 years with his former employer, he
believed his pay was high for the marketplace. With this belief, he had programmed his
expectations and braced himself for a drastic cut.
Sure enough, the geophysicist soon located a similar job to the one he had just left,
but at a 30% lower salary. Nevertheless, he was pleased because he thought his pay might
have dipped even lower. He received what he expected.
Fortunately, the story didnt end there. After discussing his attitude with a
career counselor, he learned to use positive "self-talk" to raise his
self-esteem. He then received another job offer from a Houston company that paid nearly
the same as his previous position.
Inner Dialogues
Is your self-talk positive or negative? This inner dialogue is an automatic, almost
constant occurrence in our minds. Researchers say most peoples self-talk is more
negative than positive, but you can take control of your inner discussion and make it work
for you. By taking this step, you can program yourself to achieve what you want. In your
career, this might mean new positions, promotions, pay increases, new business
opportunities and other successes.
Affirmations
A good way to create positive self-talk is through affirmations. An affirmation is a
statement that represents your desired condition. You can replace stale, counterproductive
or negative mind chatter with positive affirmations, ideas and concepts. In his book,
"What To Say When You Talk To Yourself" (Pocket Books, 1990), author Shad
Helmstetter suggests using the following rephrasing process to make your inner dialogue
positive:
- Formulate your statement in positive terms. Say what you want and avoid stating what you
dont want. For example, instead of saying, "I dont want to be sick,"
say "Im healthy." Instead of "I dont want to take a cut in
pay," say "I earn $_______."
- Phrase your statement in the present tense as if it were already so. Pretend that your
goal or success is here and now. For example, instead of saying, "I want to be
relaxed," rephrase it to "Im relaxed." Instead of "I want a
position", say "Im in the position of _________." This can be
difficult because the statement isnt currently true. However, reprogramming your
subconscious requires invoking absolute, positive words and pictures that represent what
you want. The subconscious doesnt judge your thoughts or differentiate between truth
and falsehoods. When you tell it something or create a picture, it accepts the input
without question. Youre programming your inner self just as you would a computer.
- Construct your statement to be specific and concise. For example, say "Im
thin and physically fit" or "Im a successful sales rep earning top
compensation of $___________."
- Keep it personal. Formulate affirmations that are right for you. Avoid taking on
others goals or desires. Your goal is to satisfy yourself -- not someone else.
- Create a feeling of belief. Suspend your doubts and hesitations (at least temporarily).
If you allow contradictory thoughts or negative self-talk to dominate, your affirmations
wont bear fruit.
Job-Search self-talk
For those making career transitions, these general affirmations may apply:
- "Im competent, and I effectively market my credentials to prospective
employers."
- "I have the ideal job for me, involving only the things I love to do."
- "My compensation is high enough to satisfy all my needs and wants."
Whether you call your inner dialogue self-suggestion, programming, self-talk or
reframing, the affirmation process is a powerful tool of the mind. Applied correctly and
consistently, its the basis for setting and achieving your goals.
Visualizations
When creating a positive mental attitude, creative visualization goes hand-in-hand with
affirmations. This process simply means using your imagination to create what you want in
your life. The "mechanics" of visualization include these five steps:
- Think of something you would like to be, do or have. While you can visualize with your
eyes open, perhaps even while engaged in other activities, the ideal condition is with
eyes closed and relaxed.
- Turn inward and picture your goal in your mind. You might see clear, sharp images or
experience colors, feelings or words.
- Visualize the accomplishment of your desired outcome as if it has already happened.
Picture your goal in the first person, present tense. For example, you might see yourself
at a desk in the job you want.
- Allow all your other senses (touch, smell, taste and hearing) to participate as well.
Experience your goal fully and vividly through your minds domain.
- Continue visualizing for as long as you can or want. Fifteen to 30 minutes is optimal.
Some avid practitioners take more time. On the other hand, five minutes is better than
nothing.
For job seekers, visualizing a successful encounter prior to every interview can be a
powerful search tool. Picture yourself talking with the interviewer, handling the dialogue
easily and effectively.
Incorporate a relaxed, self-assured feeling that portrays competence and credibility.
See yourself receiving a job offer or promotion under your own terms and conditions. You
might even visualize yourself performing in the job. If you practice and mentally
duplicate the activity in advance of the actual event, youll generate a more
comfortable and confident feeling during the "live" performance.
You may wonder, "How can I visualize a person or physical setting I havent
seen before?" The answer is to use your imagination. Create a setting that you
havent seen and think about it until it becomes real and vivid to you.
Jim Adams, an insurance consultant in Dallas with New York Life Insurance Co., has
practiced affirmations and visualizations for years. Being a positive person who takes
responsibility for himself makes life more enjoyable, he says.
"What we think about is what we get; so we create our own outcomes," he says.
"Its more rewarding to be up (positive) than it is to be down. If you observe
other people, you realize they prefer to be around upbeat individuals."
What you focus on is what you get. You can take charge in a positive way and program
what you want or abdicate to your automatic pilot. In the latter case, the outcome might
not be what you want. The choice is yours.
-- Mr. Yaquinto is vice president and senior consultant in Dallas for Right
Management Consultants, an international career-management, human development and
organizational consulting service firm.