Last year's dot-com disaster and subsequent economic slowdown have made
job jumpers skittish about changing employers. So much so that more of them are
asking to see prospective employers' business plans, according to published
reports and several experts on information-technology employment that I've talked to in recent
months.
"People are asking better questions, smarter questions," says Eric
Tenety, an executive recruiter at the Landstone Group, a New York City office of
Management Recruiters International. Mr. Tenety, who specializes in placing
senior-level executives in software companies, says he's currently working with
a CEO who's taking financial due diligence to the nth degree. "The
candidate is requesting to see the books and to have them audited before he
signs on the dotted line," Mr. Tenety says. "That was unheard of 10 years
ago."
The reasons for the extra precautions are obvious, given the numerous
start-ups that are going under. But what good is a business plan if you don't
know what to look for?
I asked venture capitalists for guidance. If you want to take a show-me
attitude to your next job interview with a web start-up, who better to learn the
ropes from than the people whose job it is to separate the eToys from the future
Microsofts?
Learning Business Plan-speak
vFinance.com, a web site
that links entrepreneurs with venture capitalists, offers a free business-plan template that
shows, in some detail, the elements of a complete plan. Basically, the plan lays
out a company's market, financial situation, products and services, and
management team. It describes competitors and ways in which they differ, lists
upcoming products and expansion into new markets, and explains the
manufacturing, research and development, and marketing needed to produce and
sell the company's products or services. The financial sections focus on past
history (if there is one), the balance sheet, major income and expense items,
and ways in which new capital will be spent.
But formal business plans are less common than in the past, so you might not
be able to get your hands on an actual plan, says Chris Baldwin, a partner at
venture-capital firm Charles River Ventures in Waltham, Mass. Mr. Baldwin's company specializes in
early-stage investments in communications and software companies, with an
impressive roster that includes names like Ciena Corp., Linthicum, Md.,
Westford, Mass.-based Sonus
Networks Inc. and Vignette Corp., Austin, Texas. Mr. Baldwin
himself has more than 15 years of venture-capital experience.
The trick is to ask questions that touch on the most telling elements of the
business plan. One of the key factors, says Mr. Baldwin, is the company's burn rate:
how much capital it is spending per month. Future rounds of venture-capital financing are
key, too. "Probably the most important thing in this climate is [to ask]
what are your demonstrable milestones that the company has to achieve to get a
successful subsequent round of financing," Mr. Baldwin says. Such a milestone
might be shipping the beta of a new product. "A new investor wants to be
assured of how much risk is out of the bag," he says.
One especially revealing question involves what kind of income the company
needs to break even. Income, which can include everything from sales revenue to
licensing fees, is also a harbinger of a company's ability to attract new
investment. "A company in cash-flow breakeven is a company that the public
market is inclined to invest in," Mr. Baldwin says.
As for competitive positioning, if a potential employer says its key
differentiator is price: "Ouch, that's hard," Mr. Baldwin says. The
company is extremely vulnerable to seeing profit margins disappear if bigger
competitors lower their prices. Far better to hear, for example, is that your
suitor has a product that offers tenfold the performance of competitors and
saves customers money, according to Mr. Baldwin.
Sniffing out product-development and R&D strategies, something venture
capitalists also
do, is another good way to gauge a company's longevity, Mr. Baldwin says. "What
we actually do when we decide to fund someone can be distilled into this
question: 'Are you a company or a product?'" he says. "'You're about
to ship XYX product. What's next?'" A poorly conceived company might not
have a good answer.
Other desirables in a projected employer's business plan, according to Mr.
Baldwin, are:
Projecting a large share of a midsize or large market, rather than a tiny
share of a large market
Having management that has worked in the same industry
Having a traditional business model and a clear-cut technology advantage
-- both of which are getting renewed emphasis in the technology slowdown
Know Who You're Talking to
For Howard Smith, senior vice president at First Analysis in Chicago, the
first thing to analyze is management. And he ought to know, having personally
worked on funding such late-1990s successes as Santa Clara, Calif.-based Exodus Communications Inc.
and RSA Security Inc., Bedford, Mass. The answers you obtain
largely determine whether a company can attract funding. "The most
important thing that venture capitalists look for is management," Mr. Smith
says. "Is there somebody there who is seasoned and who has built this type
of enterprise? If it's a start-up, then I'm looking for someone who's been
successful in almost everything they've done."
Mr. Smith also recommends companies whose market opportunity is "IPO-able":
their niche is of such size -- say, $100 million and above -- that an initial
public offering will attract sufficient attention, and competitors will be big
enough to consider mergers and acquisitions. In addition, a history of strong
growth portends growth opportunities for new employees, since existing staff
will likely be moving up the hierarchy. Mr. Smith also likes companies with A and B
funding rounds that are loaded with well-known venture capitalists.
If your dreams include a future equity stake, Mr. Smith says to look out for
options schedules that list only the CEO and venture capitalists as owners --
though such
information can be hard to get during job interviews. "That might tell you
something about their willingness to share the wealth," he says.
Ask questions that test the validity of a company's claims about partners and
customers. Some of the business partners named may only have issued a joint
press release; look instead for evidence of joint development or other tangible
work. The same goes for customer lists, says Mr. Smith. Some of the more impressive
names may only be testing a single beta copy -- most have dozens of such irons
in the fire -- and haven't made a significant purchase commitment.
Red Flags
In the end, the most useful information may be the one tidbit that tells you
a company is not long for this world, and thus worth not another second of your
precious job-hunting time.
"If there's not enough cash in the bank to last until the next set of
given milestones -- that's a huge red flag," says Mr. Baldwin. Another warning
sign, especially in today's capital-constrained climate, is a plan that requires
an unusually large amount of future financing to reach breakeven. Mr. Baldwin's
hypothetical example: "If you ask how much additional capital do you need
to become a standalone firm, and they say, '$300 million.'" He notes,
however, that the number depends on how capital-intensive a company's industry
is. Larger outlays are appropriate in high-speed networking, for example.
Mr. Smith agrees that big-burn companies are tough to get funded. If a company is
vague about its next round of funding, "I'd be worried," Mr. Smith says.
And watch out for a company with huge office space and only minimal plans for
filling it.
Is it poor etiquette to ask such seemingly private questions? Mr. Tenety says
generally, no, though the practice is more common and accepted among executives,
who have more to lose from a bad move and soon may be privy to the information
anyway. Still, in today's difficult climate, almost anything goes.
"The things we've been talking about, they ought to be able to
answer," concludes Mr. Baldwin, though he agrees that junior-level hires have
less leverage than senior managers when asking for specifics. On the other hand,
people who ask such pointed questions can create the impression that they
understand a company's business.