During the past 2 1/2 years, the U.S. economy has lost more than
three million private-sector jobs. Unfortunately for anyone hunting for
work, that figure includes thousands of recruiters.
With unemployment at a nine-year high, the offices of professional
recruiters are getting flooded with resumes. But the industry has gone
through its own major contraction, and as a result it has never been more
difficult for job hunters to get someone to take their call.
Last year alone, some 500 headhunting firms -- or about 10% of the
industry -- went under, according to consultants Kennedy Information, which
publishes a directory of executive recruiters. Large firms, too, have been
wallopped. Heidrick & Struggles International, one of the world's
biggest headhunters, laid off 1,000 people, or 40% of its global staff, in
the 12 months ended in April 2002.
As the economy has worsened, some headhunting companies have also
largely pulled back on plans to expand their recruiting beyond high-level
executives to include midlevel positions. A few firms, such as Korn/Ferry
International, still target some midlevel jobs -- people like plant
managers, database administrators and financial analysts. But it is
difficult to get on the radar screen at most recruiting firms unless you're
a vice president or above.
Still, there are some new options for executives who are either out of
work or looking for a job change. Though once little-used, recruiters'
online candidate databases, for example, are beginning to play a greater
role in job placements. These lists contain detailed information about each
applicant, from their job history to their educational background. Most big
firms have them, and any person can input their information on the
recruiter's Web site -- it usually takes 30 to 45 minutes. For the
recruiters, these lists are handy because they can be sorted and searched
so easily.
That approach worked for Terry Morris, who in June 2002 filled out an
electronic profile on Korn/Ferry's Web site. Their database contains over
2.3 million senior executives and 1.75 million middle managers. In
September, he landed a job as corporate vice president of information
technology at a Florida foods distributor.
Another change: While recruiters traditionally have been less interested
in working with people who didn't already have a job, that's not as true
anymore. Recruiters say that with so many people out of work -- the
unemployment rate rose to 6.4% in June, its highest level in nine years --
some of the stigma of being unemployed has melted away.
There are recruiters geared at a surprisingly wide array of professions,
from sports management to plastics. Raines International, for example,
focuses on management consultants and even operates a separate Web site for
consultants transitioning to the corporate world. Toyjobs, meanwhile,
specializes in the toy business, where recruiters are not as active.
The best way to find the right recruiter in your field is to talk with
people in your industry to find out which headhunters they've worked with,
and to check recruiters' Web sites to see if any of their clients are
companies for whom you're hoping to work. Scanning job postings online, and
taking note of which headhunters are brokering the openings that intrigue
you, also helps.
People who approach a firm for which they aren't well-matched risk
appearing "desperate," says David Manaster, president of Electronic
Recruiting Exchange Inc., New York, which runs a Web site for
recruiters.
So-called contingency recruiters, who get paid only if they successfully
make a placement, are more receptive to cold calls from job seekers. But,
if possible, it's good to try to network your way to a "retained" recruiter
-- they get part of their fee upfront -- because they're more apt to build
long-term relationships with candidates. (Firms usually identify themselves
on their Web sites as either contingency or retained.)
Tempting as it may be, don't send out resumes to hundreds of employers
indiscriminately -- or hire "resume-distribution services" like
ResumeBlaster.com to do it for you. Most recruiters will shy away from candidates who
have spread their resume around too widely, because employers can avoid
paying a recruiter's fee if they learned of a candidate first from an
unsolicited resume. Instead, if you're simultaneously dealing with
recruiters and employers, apply selectively to individual corporate Web
sites so you can keep track of where your resume has been.
Don't overlook internal recruiters. Mostly to save money, some companies
are now taking on some of the search work traditionally done by outside
firms. Sprint Corp. and Unisys Corp., for example, have recently created
departments -- independent of their human-resource staff -- to find and
recruit qualified candidates. Job seekers targeting specific companies as
potential employers should try to find out how the company is finding the
majority of candidates at the job seeker's level.
It's fine to approach a recruiter the first time over the phone, but
have a concise pitch ready. E-mail introductions are not recommended --
they can be easily ignored.
The best entree is to get a mutual contact to set up the meeting -- and
to then follow up with a phone call. A good go-between is a senior employee
at a company that has hired the recruiter in the past, says Marilyn
Machlowitz, president of Machlowitz Consultants Inc., New York, which
handles searches for financial-services companies, cultural institutions
and foundations. If a client refers you, "it is very difficult" for the
recruiter to ignore you, says Ms. Machlowitz.