Margaret Laub left McKesson Corp. in San Francisco this past spring after 14
years there, most recently running midsize businesses as president of the
company's health-solutions division.
What she wanted to do next was run a business with a few hundred million dollars
of revenue, about the same size as individual businesses within the McKesson
group, but with more direct ownership and a chance to grow a business without
having to start from scratch, which "is not my expertise," she says.
But the path to such an opportunity wasn't obvious. Traditional recruiters
didn't have the right openings and private-equity investors weren't part of her
network.
The solution: executive agent, an emerging breed of professional who helps
high-performing executives identify their goals and shape their image -- not
unlike agents for Hollywood stars and promising athletes. Then they put their
clients in touch with people who offer the right opportunities. In exchange,
they get a hefty retainer fee -- starting at $10,000 and running as high as
$60,000 -- plus a stake in any business venture they help to arrange or a
portion of the pay package they help secure.
Joe Meissner, an executive agent in Portland, Ore., tutored Ms. Laub on the
private-equity world, explained how her experience would fit their needs, and
coached her on how to present herself on her resume and in conversations. He
also helped her identify a list of possible takeover targets to recommend to the
investors. "I go through a process of packaging my clients, building a campaign
around them and then deciding how to market them," Mr. Meissner says.
By the end of December, the marketing plan worked. Mr. Meissner arranged for her
to partner with a private-equity firm over the next year, vetting and
approaching companies they might acquire together. If a deal goes through, Mr.
Meissner will get a stake in the business in addition to his retainer.
In Your Corner
The changing nature of careers makes executive agents more valuable these days.
Executives who've worked for several companies and in several careers have
different problems than one who has followed a single career track. Agents can
help corporate high flyers make the most of their latest job and help make sure
they don't miss out on opportunities. And sometimes, as in Ms. Laub's case,
they can even help create such opportunities.
An agent's role differs from that of a traditional executive recruiter, who is
paid by the company, or that of a career coach, who isn't positioned to arrange
opportunities. "[An agent] can help you understand the path you've taken so far
and help you to keep perspective on where you're going," says Angela Gyetvan, a
consumer-marketing officer with a San Francisco luxury-goods company. She began
working with agent Neal Lenarsky in Los Angeles this summer. Mr. Lenarsky, who
boasts a 7,000-person Rolodex, claims "I'll take 10 meetings with people to get
my client one meeting."
Ms. Gyetvan concurs. "[He] has an amazing array of relationships with recruiters
and with people [in your business] or in other spaces that you might want to
explore," she says. At this point, while she's still exploring her interests and
skills, Mr. Lenarsky is introducing her to people who've changed careers. Most
interesting to her have been people who left corporate jobs to start businesses.
When she's ready to try starting a business or joining a start-up, Mr. Lenarsky
will reach into his Rolodex to introduce her to entrepreneurs and
venture-capital investors she otherwise wouldn't know, and will advise her on
how to make the most of these meetings.
His firm of several agents typically handles about 60 clients a year while Mr.
Meissner takes on only about six clients annually. They each typically work with
a client for anywhere from a few months to several years. The goal is to find
people with impressive track records and a healthy dose of charisma for whom
they can generate lucrative, high-profile opportunities. Of course, they collect
their biggest fees when a client starts a business or lands a new job. So they
look for people who are "bankable," or who want to make a change in the
not-too-distant future.
Packaging and Handling
Mr. Meissner recently wrapped up work for a client who had been a chief
financial officer in Boston, but moved to Portland, Ore., when his wife was
offered a job there. A six-month job search on his own had been fruitless. "He
was undermarketing himself. So we repackaged him." Mr. Meissner coached his
client on everything from the wording of emails and cover letters to how to
handle interviews. Then Mr. Meissner used his more-established Portland network
to arrange introductions. "Instead of two eyes looking for opportunities for
him, there were four," he says.
As a result, the client started to get callbacks and in December landed a job,
Mr. Meissner alongside at every step. He even suggested a carefully worded
follow-up phone call when a final interview didn't go as well as the pair would
have liked.
Both agents prefer to start working with clients a year or even two before
they're ready for a new situation, giving them time to get to know the client,
polish them and help build new relationships. Agent-client chemistry is
important. And agents are wary of executives with too many gaps in their
resumes, who've switched jobs too many times or whose references don't rave
about them. They also eschew executives who "seem just run of the mill," says
Mr. Meissner.
Because the fees are steep and the process takes time, Mr Lenarsky also rarely
works with people who are unemployed. "We won't do it unless it's pretty clear
they won't have to take out a second mortgage to pay us," he says. Paying fees
of this size can be jolting, Ms. Gyetvan concedes, "but when you look at the
value of what they do for you while you have all this other day-to-day stuff
going on, it's worth it."
With practices as small as theirs, they also don't advertise and figure clients
will seek them out. Indeed, Ms. Laub and Ms. Gyetvan each stumbled upon their
agents through mutual acquaintances.
Such work seems likely to expand, says Andrew LaValle, a senior director with
the executive-search firm Christian & Timbers in New York. He observes that as
people find themselves looking for jobs more often and companies are replacing
key leaders more frequently, there's a need for someone who can "identify the
top drivers in different sectors and represent them to the business community."
So he and others believe that finding an agent should become easier soon as more
people enter the field. For example, Clark Waterfall, a managing director with
the Boston Search Group, an executive-recruiting firm in Boston, has begun to
represent executives who want to be corporate directors and need help finding
and sorting through opportunities.
While that work hasn't expanded into helping develop other executive positions,
"it's a compelling business model, and I could easily see our firm switching
sides. It's just a matter of when."