What makes some professionals stand out while others are merely competent? Top
businesspeople such as General Electric Co. CEO John F. Welch and former Chrysler CEO Lee
Iaccoca have an edge. Theyre adept at selling themselves, not just their products
and services.
Given the downsizing, re-engineering and belt-tightening in todays business
world, the ability to market yourself effectively can have lasting effects on your career.
Whether youre self-employed or work for someone else, if you have low visibility,
youve got no visibility.
Personal marketing is about effectively packaging your product -- you -- for a
presentation in an interview or review. No matter what your profession, you can develop
the skills you need to advance your career. The following tips can help you create a
personal marketing plan.
Network. Meet people -- a lot of people, all types and levels, wherever you go and
whatever youre doing. As Malcolm Forbes said: "There are no unimportant
people."
Professionals conduct business with or promote those they know and respect. The quality
of your work is a given and isnt enough. Networking opportunities abound, so take
advantage of them. Dont overlook these places: elevators, the cafeteria, training
sessions, meetings, meals with co-workers or clients and company-sponsored parties and
events. Other networking venues include professional or community associations,
conferences and the local chamber of commerce.
If youre job hunting, networking is a crucial strategy. You can secure leads from
contacts you make at these events. Always bring your resume -- seize the moment and show
your initiative.
For some professionals, networking isnt easy. For example, Edward R.
Korenkiewicz, Northeast area director for the managed care division of Philadelphia-based
SmithKline Beecham Pharmaceuticals, views himself as introverted. When he moved to his
current position from an internal finance role, he had to change his style. Interacting
with external customers required more effort than working with other employees.
"Fortunately, I learned that having an introverted style isnt an acceptable
reason to avoid networking situations," he says. He had to get used to going out of
his comfort zone as the situation dictated.
Consider the professional at a Philadelphia market research company whos been
passed over for promotions repeatedly over the course of 25 years. He works hard but is
always too busy to lunch with colleagues or participate in company outings. He complains
that others who are promoted cant match his quality of work, but he doesnt
realize that networking works.
Adjust your attitude. If you dont blow your own horn and market yourself, who
will? If you ask successful professionals if they always feel confident, most will say no.
They have to push themselves. Success isnt a matter of being lucky; luck is when
opportunity and hard work come together.
Too often, people focus solely on what they need to do just to survive, says Mark
LeBlanc, president of Small Business Success and author of the forthcoming book,
"Growing Your Business!" to be published this fall by Beavers Pond Press.
"Figure out what you want and go for it," he says. "Zero in on what you can
do now, not sometime down the road."
Try these suggestions to develop a confident attitude:
- Get rid of the notion that good things come to those who wait, the meek shall inherit
the earth or its not nice to talk about yourself.
- Accept that self-marketing is a survival skill.
- Change negative "self-talk," such as "Who would want to talk to me?"
and "What do I have to offer?" to "Darn, Im good," and
"Others need to know what I have to offer."
Prepare. Planning and practice prevent poor performance. Prepare a 30-second
"commercial" or introduction to use when meeting new people. Have another one
for fellow employees at your company. Write these introductions from the perspective of
someone who uses your product or services. "Youll have a better chance of
getting someones ear," Mr. LeBlanc says.
Prior to a meeting or other event, learn about the people who will be there. Bring your
business cards -- not to hand out indiscriminately but for appropriate situations. To help
you follow up later, write notes on the back of the cards you receive.
Practice your handshake. It should be a firm grasp with three quick pumps, not a limp
palm or a bone crusher. Make eye contact, smile and listen. If youre short on small
talk, draw on books or newspaper articles youve read and ask others about
themselves. Pay attention to common courtesies, such as saying thank you and valuing other
peoples time. Dont forget to follow up with fax, e-mail or a lunch invitation,
and send thank-you notes to those who help you.
Invest your time. At work, you can volunteer to head committees or fund drives and
attend picnics, parties and other corporate events. Dont forget that lunch is part
of work: invite clients or co-workers. Stay up-to-date on internal personnel moves, and
write notes of congratulations. Outside of work, participate in associations and other
community and neighborhood groups.
Promote yourself. Dont be afraid to talk about the projects you work on.
Write or speak about your area of expertise or a technique that helped you. For example,
if youre in sales, write about relationship selling, or tell a story with lessons
youve learned. Submit articles, notices of awards or other achievements or letters
to the editor to company or association newsletters, local newspapers or professional
journals.
If youre not a writer, find a ghostwriter or a co-author, or tape record your
thoughts, transcribe them and hire an editor. Another way to gain visibility is to offer
to be interviewed on your area of expertise.
Volunteer to speak at meetings, brown-bag lunches, community events or for local
associations, colleges or high-school evening courses. If you dont feel confident
about public speaking, find a coach. One way to get started is by introducing other
speakers.
Use common sense and good manners. The following tips will help you present a
consistent professional image:
- Return phone calls. Dont hold up someone elses project or deadline because
you havent returned a call. Even if you dont have answers, respond. Dont
leave them hanging.
- Get along with others. The candidate who reaches the top likely knows how to get along
with everyone from the cleaning crew to the president.
- Prepare for the worst and stay calm. Murphys Law -- if something can go wrong, it
will -- prevails in business meetings, presentations and other business situations.
- Respect other peoples time. Theres nothing worse than getting off on the
wrong foot by being late. In todays business environment, stopping to chitchat when
your colleague is under the gun or wasting time in a poorly planned meeting is a business
faux pas.
- Listen. Dont interrupt or monopolize the conversation. Ask questions.
- Dress appropriately. Good grooming is key to a professional impression. Women: if
youre wondering whether your skirt is too short, it probably is. Men: leave the
Mickey Mouse tie at home.
- Respect other peoples space. Its impolite to place your briefcase on a table
or a desk. This includes using the phone without permission or peeking at papers on a desk
before your meeting starts.