Times change. People change. Technology progresses and challenges everyone to
adapt to new ways of living and working. The phrase "24/7" has entered the
collective psyche. Like the convenience-grocery store that's always open, we all
are now expected to be "on call."
The corrugated-carton salesman carries a pager. Employees interrupt personal
therapy sessions to respond to phone calls from the office. The woman in front
of you at Starbucks holds up the line while she converses with her secretary and
nanny. Even on vacation, many of us can't tear ourselves away from a laptop for
fear of missing urgent information.
Yes, the world has gone crazy. In the blink of a workplace eyelash, the
Internet economy mushroomed exponentially and then crashed. One day the economy
was growing, and then we were in a recession. Blink again, and the U.S. has gone
to war. Patriotism is the new American religion; firefighters, the new American
heroes. All the new information and developments makes it almost impossible to
feel as though we're captains of our own ships, in charge of our destinies.
The Gold Rush mentality that ushered in the dot-com economy left many people
expecting to be millionaires at 25, able to retire to a life of fun and play.
So, why didn't Bill Gates, the billionaire founder of Microsoft Corp., retire
years ago? The truth is that Mr. Gates likes the game. He likes to challenge
himself and his people to change the world. This "Pope of PC" once said he
believes "success is a lousy teacher. It seduces smart people into thinking they
can't lose."
These six rules may be better guides:
Rule 1: Motivation is the key to success.
The key to understanding personal motivation is in knowing what energizes you
-- what kinds of activities, people, places, and situations are personally
stimulating and fulfilling? For John, a systems analyst, teamwork and a spirit
of innovation are the keys to sustaining motivation. John changes careers every
three or four years when he feels he knows more than his boss and his colleagues
or that his environment is resistant to change. After each job change, he finds
himself re-energized by a new set of challenges and teammates.
Sally is motivated by the need to make a contribution. She needs to feel like
her work matters and makes a difference. This need convinced Sally to switch
from banking to fundraising. Both professions involve a bottom-line mentality,
but Sally now enjoys using her ingenuity and people skills to raise funds for
worthy causes.
Rule 2: Success takes hard work.
Any meteoric rise takes preparation and hard work. Thomas Edison once
remarked that "a genius is a talented person who does his homework." Bill Gates
was a computer geek before he was catapulted into the limelight. Michael Jordan
was a hardworking and determined high-school and college athlete before he
became one of the greatest athletes of all time. These men are rich, but they
devoted themselves to their work, have been willing to work hard, and haven't
been daunted by failure. They know that success depends on learning from
mistakes and overcoming challenges.
It's not enough to be ambitious. The world is filled with ambition. And the
path to success is littered with discarded dreams and disillusioned people who
never achieved the recognition or success they felt they deserved. It would be
great to skip having to make investments of time, energy, and money in skill-
and credential-building and go straight to the rewards. But as Jack Kerouac once
said, "Walking on water wasn't built in a day." There's a learning curve -- the
so-called "journey." The lessons and skills you learn on the path to
accomplishment can be as rewarding as the goal itself.
Indeed, it's wiser to think in terms of "everyday successes" or little wins,
rather than focus on the giant jackpot. Little wins add up to big wins and are
more easily achievable. They include the satisfaction of resolving a customer
dispute, gaining a new skill, writing a report, getting a good performance
appraisal, improving on an existing ability, and learning to handle constructive
criticism. These little victories are the building blocks of a good reputation,
the name you acquire for yourself through your work.
Rule 3: Follow your dream.
Missions are the values or dreams that drive super achievers to pursue
excellence. Clinical psychologist Charles Garfield researched super achievers in
business to learn what made them different. In his book "Peak Performers" (Avon,
1991), he reveals that these executives achieve consistently impressive and
satisfying results without burning out because "they went and pursued their
dreams." In every peak performer, Dr. Garfield found a desire to excel at
something the person truly cared about.
A number of mission-driven career changers emerged after the collapse of the
World Trade Center on Sept. 11, 2001. In the face of so much individual heroism
and tragedy, many ambitious and talented men and women suddenly felt compelled
toward more meaningful work. Some switched from for-profit employers to
nonprofit organizations in an effort to create more meaningful, service-oriented
work lives; others applied to the Peace Corps or similar groups. Sam, a
29-year-old real-estate broker, ditched his real-estate career to go back to
school to become a social worker; Katie, a college junior, took a year off from
her studies to do volunteer work; and Simon, a 25-year-old teacher, decided to
become a police officer.
Rule 4: Honor your talents.
When Harvard University psychologist Howard Gardner conducted his landmark
research on "multiple intelligences," he opened the door to a fuller
understanding of human potential. In contrast to society's traditional emphasis
on verbal and analytical abilities as the pinnacle of intelligence, Dr. Gardner
put forth a more expanded vision that includes linguistic, musical, spatial,
kinesthetic, emotional, interpersonal, and intrapersonal intelligences.
The more we are able to develop our many intelligences, the more capable and
evolved we will become. Understanding yourself as a multifaceted individual with
many talents and possibilities also enables you to expand your vision of your
own career potential.
Jeremy, for instance, is a dedicated musician who writes songs, plays with a
band and would like to make music a full-time career. By day, he works as a
customer-service representative. Realizing that he needs to develop another
talent to land a more satisfying day job, he decided to educate himself to
become a software engineer because he's good with his hands and enjoys
computers. By developing several of his different "intelligences," Jeremy has
been able to build a life that includes a successful day job and his passion for
music.
Many ambitious people don't invest fully in their own talents. When you
commit yourself to developing your full potential, you'll enjoy the
career-building process more because you won't be focusing exclusively on
external rewards. The process of growing and developing all your abilities can
be inherently satisfying and allow you to create a unique and meaningful career
path.
Rule 5: Manage yourself.
There's no direct correlation between success and mental health. You can be
an S.O.B. and still be successful. You can win the rat race and still be
a rat. But if you manage your self well, you can win the rat race without
turning into a rat. This involves developing a good working relationship
with your thoughts, feelings and actions.
Selene, 50, has worked hard to achieve success in the male-dominated
engineering world. She values her ability to lead and mentor her team members so
that they develop their talents. What's harder for her is asserting herself and
her authority.
When a younger colleague began stealing her work, Selene's first impulse was
to wring the woman's neck. Her second impulse was to cry. Her third was to feel
shame. What Selene needed was permission to fight back. After a career counselor
helped her to feel comfortable with asserting herself, she wrote a memo to the
woman's manager detailing the thefts and why they were inappropriate and wrong.
She then met with the manager and elicited his promise to monitor the woman's
actions. By defending her rights and territory, Selene could return to work
feeling comfortable and confident she could succeed in the face of threats.
Your feelings can be your ally or your enemy. Use them to create and
accomplish meaningful goals, rather than engage in self-sabotage. Between
feeling and productive action lies rational thought. Before acting spontaneously
on negative feelings, calm down and then develop and implement an effective
action plan.
Rule 6: Take calculated risks.
Most of us were raised with rules and knowing the consequences of disobeying
them. Look both ways before you cross the street (you could get hit by a car).
Don't talk to strangers (you might get kidnapped or worse). Don't eat unwrapped
candy at Halloween (you might get poisoned).
Sound advice from concerned and responsible parents who want to protect their
kids from danger. But if those rules have taught you that it's dangerous to take
risks, you are limiting your rewards.
When building a career in the competitive work world, you must be willing to
take risks to reap the rewards you seek. This requires knowing how to
differentiate real danger from fantasy. Not every stranger is dangerous, nor is
every job or career change a high-wire act.
A key to successful risk-taking is knowing your risk tolerance. To do that,
you must be able to evaluate the potential consequences of your decisions and
live with the worst-case scenario. What many otherwise ambitious careerists fail
to realize is that not taking a risk is also a risk. There's a risk
involved in not trying and along with the risk of failing, there's the
risk of regret.
Archimedes believed that only two things were needed to move the world: a
lever and a place to stand. Your lever is yourself: the sum total of your
personality, talents, interests, and values. Vocationally speaking, your place
to stand is wherever you decide to plant your feet in the world of work --
whether in the courtroom, laboratory, classroom, on stage, or in front of a
computer. It's where you feel comfortable enough to practice your craft,
exercise your skill or demonstrate your leadership.