Some executives assume that just doing their jobs well is enough to raise
their professional stars. Except for attending the occasional lunch or business
meeting, they scoff at taking steps to boost their personal public relations.
This view may be short-sighted. You want to be on the radar screen when the
right opportunity for your experience and abilities becomes available. "You need
to be able to convert yourself into someone who not just does the job, but gets
the appropriate amount of attention for that job," says California recruiter
Mark Lonergan.
Senior executives who market themselves well and have a track record of
accomplishments typically get more calls from Mr. Lonergan's search firm,
Lonergan Richards in Redwood City. Qualified candidates with low visibility
sometimes are rejected because boards of directors "may not believe they carry
enough cachet in the market," says Mr. Lonergan.
Executive visibility doesn't receive much attention these days. Most of us
are more concerned about doing our jobs well than tooting our horns. Yet one
activity doesn't need to preclude the other. Just being someone who can be
counted on to excel when needed -- either individually or as part of a team --
will get you noticed, says Regina Egea, a vice president at AT&T in Bedminster,
N.J. "There's a difference in my mind between seeking the limelight and their
work shining through when you need certain contributions," she says.
You should never be perceived as doing something specifically to gain
exposure. "There's truth to the saying, 'out of sight, out of mind,' but you
don't want to be in sight for the wrong reasons," says Craig Schneier, executive
vice president, human resources, for Biogen Idec Inc., a biotechnology company
based in Cambridge, Mass.
Here are some ways to raise your professional profile without branding
yourself as an opportunist:
1. Be very good at what you do.
The first thing is to excel in your job, says Mr. Lonergan. "Take whatever is
in front of you and do it really well. There are many people who do terrible
work and try to market themselves aggressively. Those people have very short
careers," he says.
Everyone pays attention to good performance and results, says Dr. Schneier.
"They speak for themselves," he says. "The person doesn't have to do the
selling."
2. Stick your neck out.
Even more effective, perhaps, is volunteering to take on an unpopular,
high-risk assignment -- and succeeding at it. Completing these tasks gives you
battle scars that can mark you for bigger and better things. In many cases, the
payoff is evident only after the job's finished.
Ms. Egea's track record at AT&T has been one tough assignment after another.
As a national account manager, she volunteered to take on an account that ranked
next to last in sales in the Western region. In two years, it had jumped to the
third-highest performing account. "We took a dog and turned it into what we
thought it could be," says Ms. Egea, now vice president of local service and
access management.
Later, Ms. Egea helped re-engineer a part of the company's network
operations, which required culling 32% of its employees while maintaining
customer satisfaction. After 18 months, the conversion was judged a success in
terms of customer relations and employee morale. "Looking back on it, it was a
remarkable transition for everyone," says Ms. Egea, but at the outset, "it
wasn't a role that people jumped at."
About a year ago, Ms. Egea volunteered to take on management of local and
access service costs, the largest expense category in the company's income
statement. She had been in a strategy and business-development role but wanted
to return to line operations. This position was open and she jumped at it. "With
it comes a lot of pressure and high expectations, but the upside is that it's a
great opportunity to improve our financial performance," she says.
3. Volunteer for small but valuable tasks.
Taking the initiative to do something the organization values without
receiving direct gain also impresses higher-ups. For one thing, it shows that
you understand the company's goals. At Biogen Idec, for instance, an employee
recently volunteered to be a mentor to students in a local organization the
company uses to develop job candidates. "Not everyone is willing to channel
their ambition into activities that benefit the organization," Dr. Schneier
says. "When I heard that about this, I said that I wanted to know more about
that individual."
Another good, though often overlooked, option: volunteering to be a trainer
for internal courses or recruitment sessions. Doing so can help build your
presentation skills. "It's amazing how many people shy away from those things,"
says Dr. Schneier. As an HR consultant, he once worked with a bank that couldn't
interest any professionals in discussing capital markets with employees who
weren't in that area. "This was a huge missed opportunity, says Dr. Schneier,
since "the CEO was going to be involved."
4. Don't be insular.
Self-marketing requires a three-pronged strategy, says Mr. Lonergan. "I tell
executives, the secret is to speak, write and network." These activities help
you become known on the outside. In some professions, such as in scientific
fields, external recognition is more important than internal acclaim, and
joining professional groups is essential to your career.
Most professions have one or more established associations that you can
investigate. Don't just send in your dues and read the newsletter, though.
You'll gain the greatest benefit by becoming an active participant and serving
on boards, councils or standards committees. "This often is a signature that the
person is held in high esteem in their industry," says Mr. Lonergan.
JoAnn Heffernan Heisen, vice president, chief information officer and a
member of the executive committee at Johnson & Johnson in New Brunswick, N.J.,
has made involvement in professional groups a priority during her career. She
started out in banking in New York and soon joined the Financial Women's
Association of New York, eventually becoming its president.
"Join professional organizations whose work is valued by your employer, then
strive to take a leadership role that will reflect positively on your employer,"
she says.
Taking part in a professional group provides many benefits, from staying
abreast of developments in your industry to being noticed by recruiters, who
often join as associate members and attend functions to meet prospective
candidates.
5. Switch functions.
Taking on new functional roles broadens your exposure and others' exposure to
you. Ms. Heisen held jobs in investor relations and corporate affairs before
moving to J&J as assistant treasurer-investor relations. Taking the chief
information officer role led to her appointment as the first woman on J&J's
executive committee.
6. Limit yourself.
You can't do everything. Neither should you try. Participate in an activity
because you find it personally or professionally stimulating. This way, your
natural enthusiasm for your work will impress others.
By taking on too much, "you can very easily be perceived as ambitious and not
substantive," says Dr. Schneier. "You want to focus on really bringing something
to an activity or project. Spreading yourself too thin isn't effective because
you don't need one more project you can't finish."