WASHINGTON -- Alarmed by jobs flowing overseas where skilled workers are
cheaper, state lawmakers and labor unions are fighting back.
Legislation aimed at keeping jobs in the U.S. is pending in at least
five states -- New Jersey, Connecticut, Maryland, Missouri and Washington.
The bills employ a variety of methods, including blocking companies from
using foreign workers on state contracts and requiring foreign call-center
employees to identify where they are located. On Capitol Hill, the AFL-CIO
and one of its members, the Communications Workers of America, are urging
members of Congress to direct the General Accounting Office to study the
trend's U.S. economic impact.
By one estimate, several million U.S. jobs are expected to move offshore
in the next 12 years, particularly to India. Multinational firms are
feeling the first ripple of the backlash, but are bracing for the worst.
"It's the perfect storm right now," says Harris Miller, president of the
Information Technology Association of America, an Arlington, Va., trade
group representing 500 technology concerns.
Foreign-job migration was less visible during the 1990s when the U.S.
was booming and employers had trouble filling positions. That has changed
as the economy continues to struggle through a three-year slump and jobs in
the U.S. are increasingly scarce. Manufacturing positions were lost in
droves to foreign competitors the past two decades. But the current round
is hitting more affluent white-collar workers who are beginning to align
themselves with new union initiatives to protect jobs.
Emotionally Charged Issue
New Jersey became the emotionally charged issue's pivotal legislative
battleground in a dispute that involved all of nine jobs. Democratic State
Sen. Shirley Turner said she was incensed to learn that an Arizona firm
that New Jersey had hired to assist welfare recipients shifted help-center
jobs from Green Bay, Wis., to India's Bombay.
Early last year, she introduced a bill requiring state contractors to
use U.S.-based employees. The state Senate passed it unanimously in
December, but then the business lobby, caught off guard, regrouped and
mounted a fierce lobbying campaign, so now the bill is hung up in committee
in the General Assembly.
Nevertheless, the bill was enough to get the attention of the offending
contractor, eFunds Corp. The company agreed to move the jobs from India to
a new Camden, N.J., call center that opened last month in the small
basement office of a downtown bank. But the nine new jobs came at a hefty
price: The state agreed to pay eFunds an additional $886,000 a year above
the original $4.1 million annual contract to open the local call center --
a 22% increase that effectively cost the state nearly $100,000 per job.
"I had no idea this would be such a hot-button issue," Ms. Turner
says.
Pauline Menes, a Maryland House Democrat, says she introduced a bill
similar to New Jersey's after reading about the eFunds dispute. Though the
Maryland legislature didn't act on the bill in the most recent session, Ms.
Menes says she'll be watching what happens in New Jersey. She plans to
reintroduce a more detailed bill that includes some exceptions when the
legislature reconvenes in Annapolis in January. The movement to protect
jobs "is something that's just beginning," Ms. Menes says.
Hiring Lobbying Firm
The bills have prompted India's National Association of Software and
Service Companies, a New Delhi trade group representing 850 international
companies, to hire Hill & Knowlton, an influential lobbying firm, to
represent its interests in Congress and the state houses. The firm worked
to water down the New Jersey bill, sending the trade organization's vice
president, Sunil Mehta, to meet personally with state lawmakers, people
familiar with the situation say. If the bill gets to the Assembly floor
before lawmakers adjourn at the end of June, it likely will include new
compromise language that will provide exceptions for foreign outsourcing of
jobs. Hill & Knowlton and the Indian trade group declined to
comment.
Another lobbying force opposing such measures are the 1.5 million Indian
expatriates living in the U.S., mostly well-paid technical workers and
professionals. They are represented in Congress by the India Caucus, the
largest such group on Capitol Hill with 140 members. Its co-chairman, New
York Democrat Joseph Crowley, says he objects to state legislation that
would restrict businesses from making cost-saving decisions to hire foreign
workers.
Opponents argue that blocking foreign employees from working on state
contracts could violate World Trade Organization laws. If such legislation
passed, "it would send a terrible symbolic message at a time when we are
trying to open up global markets and create new markets for our exports,"
says Mr. Miller of the Information Technology Association, which also has
been lobbying lawmakers in New Jersey.
Budding Campaign
Much of the budding national campaign is being directed by the
Washington Alliance of Technology Workers, a unit of the Communications
Workers of America that was created exclusively to fight overseas-job
migration. After the New Jersey Assembly's State Government Committee
failed to act on Ms. Turner's bill in March, the labor alliance ginned up
its grassroots efforts. Within days, members of the committee were swamped
with thousands of angry e-mails.
Surveys show that U.S. companies of all sizes are relocating a greater
number and a greater range of service jobs to foreign nations to cut labor
costs. The positions, once limited to call centers and other low-level
processing work, now include stock analysis, accounting, and tax return and
insurance-claims processing. More than 25% of all of the 500 largest U.S.
corporations are engaged in outsourcing to foreign countries.
Developing nations can offer the technology links and a college-educated
work force that is paid a fraction of U.S. salaries, so they are the prime
beneficiaries of the emerging global knowledge industry. Thea Lee,
assistant director of the AFL-CIO's international economics department,
says U.S. policy makers don't understand the economic implications of this
trend yet.
"The logical extension is that you will see massive erosion of living
standards of a big chunk of the U.S. middle class," Ms. Lee says. With that
in mind, the union is taking "all the steps we can in trade and tax policy
to make sure we've done everything we can to make it attractive and
profitable to do business here."