After several years of job cuts and hiring freezes, management
ranks are seeing a surge in top-level openings and new hires.
Office Depot Inc., the office-supplies retailer,
said yesterday it's seeking a new chairman and chief executive after CEO Bruce
Nelson resigned "by mutual agreement." Playtex Products Inc.
yesterday named Neil P. DeFeo president, CEO and a director of the personal-care
and consumer-products company; he stepped down last year as president and CEO of
Remington Products Co. Gymboree Corp. is seeking a chief
operating officer, a new post at the clothing retailer.
In the past four months, Burger King Corp., Starwood Hotels &
Resorts Worldwide Inc., CMGI Inc., Old National Bancorp, ArvinMeritor Inc.,
Champion Enterprises Inc., and ITT Industries Inc. have all recruited CEOs from
outside the company. Many other companies have elevated insiders to senior-level
positions.
Succession planning and scandals are among the factors
contributing to these changes -- and to the bottom lines of executive-recruiting
companies, some of which are enjoying their best year ever. Walt Disney Co.'s
board said it will announce a successor to CEO Michael Eisner no later than
June, after he said last month he would step down at the end of his contract in
September 2006. Software company Computer Associates International Inc., whose
former CEO Sanjay Kumar was indicted last month for alleged securities fraud and
obstruction of justice, has been looking for a new CEO since April.
But more companies are giving executive hiring the green light
simply because they are poised to grow. After enduring uncertainty for more than
a year over the shaky economic recovery and turmoil in Iraq, corporate leaders
say they can't wait any longer to upgrade some management positions, add new
ones and replace weak executives. New accounting regulations are pressuring
corporate directors to improve the expertise of chief financial officers and
other financial managers.
One strong indicator of increased hiring at senior levels is
that revenues at the 25 largest U.S. executive recruiting firms are up an
estimated 18% over last year through Sept. 30, according to Hunt-Scanlon
Advisors in Stamford, Conn. Recruiters' average placement fees, which are
typically a percentage of a new hire's first year's estimated total
compensation, have risen 30% to 35% this year, indicating that recruiters are
also helping fill higher-level openings than in the past few years. Heidrick
& Struggles International Inc. says its average fee per search in
the second quarter was $95,000, up 9% from the second quarter of last year and
up 23% from the first quarter of this year.
Total cash compensation typically ranges from a top marketing
executive at a major manufacturing company earning $250,000 to a CEO at a
financial-services company making $2.5 million, says Rick Beal, senior
compensation consultant at Watson Wyatt Worldwide. For comparison, a chief
financial officer at a big retailer might earn about $550,000.
"Salaries are up moderately this year, so cash compensation
should trend up for many executives," Mr. Beal says.
All this is heartening for the recruiting industry, which
suffered the worst downturn in its 50-year history in 2001 and 2002, following
the bursting of the technology bubble and the Sept. 11, 2001, terrorist attacks.
Executive hiring slowed to a crawl then. While picking up now, it still is
highly selective, recruiters say. Companies want proven executives with specific
skills and reject candidates who aren't currently top performers.
Two months ago, Gymboree began its search for a chief operating
officer. Even though it had launched two new clothing chains in the past three
years, one selling upscale baby clothes and another aimed at women in their
mid-30s and older, its top management remained lean.
"Everyone's been bootstrapping for the last several years in
retail," says Lisa Harper, chairman and CEO of the Burlingame, Calif.-based
retailer. "We really need to add some additional operational support." Gymboree
is still looking for a chief operating officer.
Among the strongest sectors to rebound: consumer products,
health care and some areas of financial services and manufacturing. Hiring at
many technology companies continues to lag, recruiters say.
J.C. Penney Co., the Plano, Texas, retailer, began searching in
May for a successor to well-regarded chairman and CEO Allen Questrom, who is 64
and plans to step down around September next year, when his contract ends.
Another company searching for a new CEO is Equifax Inc., the credit-reporting
company.
Some change at the top has been awaiting more stable economic
conditions. Most companies would prefer to make high-level executive changes
"when the sun is shining," rather than during a downturn, says David Daniel, CEO
of executive-search company Spencer Stuart, which completed a number of CEO
searches this year.
For the fiscal year ended Sept. 30, Spencer Stuart said it had
its best year in its nearly 50-year history, with global revenue up an estimated
20% from last year to $360 million. The company did 3,066 searches for the year,
up from 2,696 the prior year. In 2000, it did 3,565 searches but earned lower
average fees by placing more managers at Internet start-ups. Mr. Daniel
attributes two-thirds of the recent growth to increased executive hiring in the
life-sciences and financial-services sectors.
In many instances, senior-executive recruiting is extending
beyond replacement hiring, as companies establish new positions. Melanie
Dulbecco, CEO of R. Torre & Co., which makes Torani brand beverage syrups and
sauces, says the closely held firm is planning to make five senior-level hires
by the first quarter of next year. It made only two senior-level hires last
year. R. Torre is based in San Francisco.
Other companies recently have made a string of executive hires.
Polycom Inc., a Pleasanton, Calif., provider of voice, video
and data collaboration services, has hired a chief marketing officer, a senior
vice president of sales, a senior vice president for its video group and a vice
president of human resources, all within the past 18 months.
"The company wanted to be prepared to capitalize on industry
growth," says Steve Huey, 52, who became chief marketing officer in July. "Our
philosophy is that our expenses should chase revenue, but we are definitely
filling in where there are opportunities to grow the revenue." The company has
1,400 employees and had fiscal 2003 revenue of $420.4 million.
Financial services, in the doldrums during 2001 and 2002, has
seen demand increase for executives to oversee mergers and acquisitions, and
mortgage, leveraged-finance and derivatives businesses, according to Gary
Goldstein, chairman and CEO of the Whitney Group LLC. The New York search
company's clients are mostly investment banks. Meanwhile, hiring for sales and
trading positions at securities companies has been slow and equity research
recruiting has been "spotty," he says.
Mr. Goldstein recently placed a head of high-yield capital
markets and several vice presidents at a New York-based investment bank that
wanted to build its leveraged-finance group. "Firms are reinvesting in
businesses by going out and attracting talent and increasing their cost
structure to increase their revenue base," he says. He expects Whitney Group's
revenue to be up 80% this year over the $13 million it earned world-wide last
year.
The company has completed 100 searches so far this year, up
from 60 for all of last year. The average total compensation for executives
being placed is $1 million to $1.5 million annually. For some searches, the firm
earns as much as a third of an executive's first-year compensation. Its average
search fees have been between $200,000 and $300,000 this year, according to Mr.
Goldstein.
Many consumer-products companies are also recruiting new
executives. Fresh Inc., a small Boston-based cosmetics company, hired a chief
operating officer and an executive vice president of retail who will begin
working at the company during the next two weeks. It had been more than two
years since the company hired anyone at those levels, says Lev Glazman, the
company's CEO.
Even though he still feels some uncertainty in the marketplace
and the world, especially with regard to the coming presidential election, Mr.
Glazman says, "you have to do what you have to do to continue growing your
brand."
The shuffling of senior-level managers can be good news or bad
for executives themselves. Inevitably, some executives in their fifties or
sixties are being edged out to make room for younger managers. Others are
choosing to step down earlier.
"People in their late fifties are saying, 'You know what, I'm
going to opt out now or find my replacement,' " says Bert Hensley, chairman and
CEO of Morgan Samuels Co., a Beverly Hills, Calif.-based executive-search firm.
"I've never seen this happen before" to this extent as companies focus more on
succession planning, he adds.
But many managers also see greater opportunity. Earlier this
year, human-resources executive Sandy O'Gorman, 53, was working at a
semiconductor-technology company with about 225 employees and wished she had a
bigger role. "I would get one call or two in a quarter, and already there were
three highly qualified people in the pipeline," she says. Suddenly, several
months ago, her phone began to ring about potential openings.
In September, she started a new job as a senior director of
human resources for software firm Hyperion Solutions Corp. of Sunnyvale, Calif.
She is now responsible for human resources for a unit of 1,800 employees in 15
different countries.