As the end of the year is approaching, small-business owners
appear to be a little more generous toward employees and customers than in the
past.
A third of the owners say they plan to give year-end raises in
2005, up seven percentage points from last year and a jump of 15 points since
the fall of 2003, according to a poll conducted by American Express's Open Small
Business Network unit.
Also, 54% of the owners are planning year-end bonuses for their
workers, up from 51% last year, and 43% the year before.
By region, employers in the South top the list with plans for
raises, at 38%, while small-business owners in the Northeast take that spot for
bonuses at 56%.
Other forms of reward, or at least appreciation, are on the
rise as well: Half the owners polled plan to give holiday gifts to their
workers, an increase from 42% a year earlier and 33% in 2003.
Even holiday parties seem a little more popular -- about 57% of
the businesses intend to have a holiday get-together this year, up from 53% last
year and 43% in 2003.
The percentage of owners with plans to give gifts to customers
and clients also increased in 2005 to 71% from 61% last year and 41% in the
previous two years.
Topping the list for customer or client gifts again is cards or
calendars, 49%, followed by gift certificates at 26%, and company-branded items
at 23%.