Business is indeed global these days. For many professionals that means
investing the time and the money to learn a foreign language could pay off in
terms of career advancement and salary.
Especially in jobs in finance and sales, learning languages -- such as
Mandarin, Arabic and Japanese -- could make sense. Workers who depend on
commissions or are looking to introduce products overseas could also benefit,
experts say.
But bilingualism doesn't come cheap. You can spend anywhere from $1,500 to
$3,000 or more for classes that will give you proficiency in a second language.
"There's a growing awareness that studying a foreign language can help one
obtain a really successful career and make [you] a lot more hirable," says Jerry
Lampe, deputy director of the National Foreign Language Center.
Second languages, especially Spanish in the U.S., are likely to help in
fields where you deal directly with buyers, such as in automobile sales.
Call centers for collection agencies will pay a 10% to 15% premium to
bilingual workers of their experience and skill, says Kurt Ronn, founder of
professional-level recruitment firm HRworks.
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"They're paying a premium not because Spanish is more important. It's just a
segment of the market where they have trouble finding people who are truly
bilingual," Mr. Ronn says.
Those who speak only English can get by in the business world. But if you're
going to study another language, some may be more helpful to your career than
others, says Paul Platten, global-practice director of the human capital group
at Watson Wyatt Worldwide.
Mandarin can be particularly useful, especially in fields such as
manufacturing, he says.
"People with Chinese language skills are very much in demand. I think that
definitely becomes in your favor when you're negotiating salary increases," Mr.
Platten says. "I don't think most companies would pay for most of the European
languages -- English is just too common over there."
He adds that financial-services professionals could benefit from learning
another language. "There's a lot of deal making around the world," he notes.
Service-Sector Value
Language skills can also be key for service industries. At the Willard
InterContinental Washington, a luxury hotel a few blocks from the White House, a
staff of about 570 from 42 nations speaks 19 languages.
Bilingualism is not an absolute requirement, but it is desirable, according
to Wendi Colby, director of human resources.
Workers with skills in a second language may have an edge when it comes to
climbing Willard's professional ladder.
"The individual that spoke more languages would have a better chance for a
managerial role, whatever the next level would be," Ms. Colby says. "They are
able to deal with a wide array of clients, employees."
The hotel offers foreign-language classes to employees at no charge as part
of their training and development through the International Center for Language
Studies.
In the past three years, 35 Willard employees have studied a foreign
language, with another 25 studying English.
"It's to help them in their job," Ms. Colby says. "It's a great opportunity
because once they go back to work the next day they can practice that language."
Pricey Classes
Unless your company funds your instruction, picking up a language could be
financially daunting. A 10-week group class for two to four students costs about
$1,500 at Berlitz, an international provider of language instruction. Its online
instruction costs about the same.
The Boston Language Institute charges $499 for each level -- it provides five
levels of instruction plus a conversational class -- for its eight-week group
Mandarin classes. Arabic will set you back $599 a level.
The Boston institute has about 3,000 students a year studying from 30 to 40
languages, and in some cases it goes to companies to teach.
The eight most popular classes are in Spanish, Japanese, Italian, French,
Portuguese, Arabic, Mandarin and Russian.
"In most cases people come here on their own volition...sometimes reimbursed
by their companies, sometimes not," says Siri Karm Singh Khalsa, president of
the institute.
Some of the school's clients are workers with companies that do business in
South America, Europe or Asia. Many students studying English are engineers or
research scientists.
"They're at a point where they've received a high enough level of seniority
that their company is willing to invest in them," Mr. Khalsa says.
Online Instruction
In the U.S., corporations make up the majority of Berlitz's business. Thomas
Uehara, Berlitz's director of operations for the U.S. and Puerto Rico, says
online instruction has grown significantly over the past few years. "In this day
and age of technology, a lot of people opt for the convenience of having the
instruction [online] at their homes or offices," Mr. Uehara says.
"Especially for those people who are not able to commute to our facilities,
this is great solution for them," Mr. Uehara adds.