Microsoft Corp.'s plan to stop
issuing stock options was a surprising shift to outsiders, but inside the
company it's more of an official recognition of a cultural shift that had
been well under way.
In short, Microsoft has become a mature company to many of its
employees, who expect it to act like one. Even before the economic downturn
throttled growth at the software colossus, Microsoft had begun to show
signs of shedding its culture of pizza-fueled workaholics and morphing into
a company of workers interested in stable jobs and significant others --
and enough time to spend with family and friends.
The tech slump and the drop in Microsoft's stock hurried that shift
along, spelling the end of the company's famous
work-hard-and-get-rich-quick culture, which has minted thousands of
millionaires. One former Microsoft executive likes to call Microsoft "the
new Boeing" -- a solid place to work in Seattle for a good salary.
So, few Microsoft employees were alarmed this week when Chief Executive
Steve Ballmer said the 28-year-old company would drop stock options, long
considered the best motivator of aggressive young technical talent, in
favor of stock awards that provide workers with a more stable and
predictable, though probably less valuable, reward.
"Even 2½ years ago, there still kind of was that perception of
the company that it's still growing, it's still young and it's still all
these hard-core [software] developers driving around in Ferraris because of
their stock options," says Arturo Robles, a 25-year-old engineer in the MSN
group, who drives a $19,000 Mini Cooper. "But me personally, now I see that
that's not the case any more. The company has been maturing for a
while."
Certainly, Microsoft's dropping options may change how some employees
view their jobs and plan their finances. In effect, the change gives
workers less of a chance of reaping huge rewards if the stock rises, a
point Mr. Ballmer concedes.
But the plan could make Microsoft employees more loyal by alleviating an
immediate problem: Most of the options that Microsoft has granted during
the past few years are worthless at the company's current share price.
"Most people were disgruntled about their options," says François
Ajenstat, a 26-year-old product manager in Microsoft's Office group, who
says he hasn't decided whether to move his options to the stock-award
program. Overall, the new plan is "a good thing," he says.
Headhunters and compensation consultants say Microsoft's move will
prompt additional shifts throughout Silicon Valley. "Cash is king right
now," says Valerie Frederickson, who runs a human-resources and
career-management consulting firm in Menlo Park, Calif. "People who work
for big companies aren't working for the fun of the options any more."
That has been the crux of the problem for Mr. Ballmer in recent years:
Microsoft options haven't been much fun for any employee, particularly
recent arrivals. "The Microsoft millionaires happened a long time ago," one
Microsoft employee says.
Without the potential of becoming that rich, employees say they have
become much keener on balancing work with life. For Microsoft's Mr.
Ajenstat, the culture has been changing since he joined the company three
years ago. The general attitude of his co-workers is "let's work smarter
when we are in the office so we can spend more time with family at home,"
he says. That doesn't mean that people aren't working hard. There are still
co-workers who "work crazy amounts" but "I don't think it's as brutal as it
once was," he says.
In fact, tales of leaving work "early" for family events have become a
symbol inside Microsoft of how the company has matured. Many employees
point to the top. For most of his long career as Microsoft's No. 2, Mr.
Ballmer embodied the hard-charging culture that drove employees to 80-hour
weeks with little life outside the company.
As CEO, Mr. Ballmer is still a taskmaster, but employees say he has
taken on a family-man role that has set a new tone. He coaches his son's
basketball team, and he has been known to leave business meetings earlier
to be with his kids on Halloween and at sporting events.
The question for Mr. Ballmer -- and for many employees -- has been how
to mature gracefully while keeping the level of energy and aggressiveness
needed to grow. The markets for the company's main money-makers -- the
Windows operating system and the Office group of personal-computer
applications -- are maturing along with the company and don't promise the
growth they once had. While Microsoft is pushing into a host of new areas,
including videogames and software for cellphones, it could be many years,
if ever, before those businesses become profitable.
Such challenges are the reason why many choose to work at Microsoft,
says Mr. Ballmer.
With the new system, employees have an additional incentive to stay, he
maintains, adding: "Now we've got a compensation system in place that we
think is going to let our employees thrive and do great work for the next
28 years."
Some Microsoft employees still want to hear more about the plan before
they give unqualified approval. Gordon Bell, a senior researcher at a
Microsoft research lab in San Francisco, says most employees are taking a
wait-and-see attitude as they learn more details about how the plan will
affect them financially. One key issue, he says, will be taxes; restricted
stock grants, on which the new system is based, may be treated immediately
as income, unlike options, which have no effect on income until they are
exercised and can be handled in one-day transactions in which taxes are
paid automatically.
"If you aren't prepared for that, its going to take a little bit more
planning on the part of people," Mr. Bell says. "I'm going to be looking at
that for my own situation."
Mr. Bell says the plan is designed to make employees long-term
shareholders in the company, whereas options holders have a tendency to
time sales with fluctuations in the stock price. "I'm anxious to see what
the net result financially is going to be, but it's a good thing for
high-tech overall," he says.
Mr. Ajenstat, the Office group product manager, says his live-in
girlfriend, also a Microsoft employee, is telling him to sell his options
under a plan Microsoft is setting up that would let employees get some
profit from their "underwater" options. "She's been saying, 'Get the cash.
At least it's a concrete thing that you have control over,' " he
says.
One Microsoft software developer says most employees view the change as
a kind of guaranteed bonus and essential as an incentive for recently hired
employees, whose options currently have no value. This longtime employee
admits, however, that the restricted stock is likely to be less lucrative
than options might have been in the past. "It's hard to give up that
dream," he says, "but that dream was gone anyway."